TATA New Shoes Can Not Be Replaced By The Bottom Of The Complaint By Consumers

The new shoes will be broken down in less than a month, but now they can't change their shoes, so what should we do?

Yesterday, Miss Yang of Nanchang complained to this newspaper.

Miss Yang said that in January 26th, she bought a pair of women's shoes that were playing 40 percent off at a shopping mall "TATA" counter in Zhongshan Road, Nanchang. It was not expected that the new shoes would break down in less than a month after wearing them for 341 yuan.

In February 22nd, she came to the "TATA" counter, and the staff admitted that the shoes had quality problems.

"I asked for a refund. The other party said I had participated in the activity and could not refund."

Miss Yang said she put forward the replacement of the same shoes, but the other side said that now there is no such style, and suggested that she choose other styles of shoes in the counter.

But now the shoe is 35% off, and Miss Yang is going to make up the price for her new shoes, so Miss Yang is not satisfied with it.

Yesterday, "TATA" cabinet staff bear pear told reporters that according to the company's three package clause, Miss Yang can refund or replace the new shoes, but Miss Yang bought shoes when they participated in the activities, so the refund is very difficult.

"It's not that we don't want to change shoes. We don't have any shoes. We have no way to do that."

Xiong Li said they would try to communicate with Miss Yang as much as possible.