Skills Of Telephone Marketing In Garment Enterprises
1. Accurate
Customer
Positioning, we must accurately locate what target customers we sell.
2, the comprehensive clothing enterprise information, the comprehensive clothing enterprise information is the magic weapon that we discover the potential customer, the clothing enterprise data excavation and the search is a key, we not only may through the yellow page, the network, sweep the street to look for, may also use the tool, for example, searches the customer to pass, the Bo buys and so on.
3, sharp judgement, this ability can make us sniff out the most interested customers.
4, flexible form of questioning, so that we can not let customers do not have a great psychological exclusion.
5, courtesy of the way out, so that we can become passive into the initiative.
6, accurate character judgment, so that we can more accurately judge our speaking skills.
7, reasonable reasons for visit, for our next better visit to lay the groundwork.
By analyzing the above definition, people can find that "telephone", "promotion", "trust relationship", "understanding and mining", "demand", and "process" are the key words.
First of all, people can clearly understand that
Telemarketing
It is mainly conducted by telephone rather than through face-to-face interviews, which is the biggest difference between telemarketing staff and other salesmen.
Corresponding to him is marketers, who mainly rely on customers to get orders.
Second, the emphasis of the telemarketing process is actually the process of establishing trust relationship with customers through telephone.
The foundation of any business depends on the mutual trust established by the two sides. People often say that he only deals with people who know, like and trust, so trust is the foundation of telemarketing.
There is another important concept: customer demand.
There are two kinds of customer needs: personal needs and business needs. This requires people to successfully complete sales on the phone, not only requiring telephone salesmen to grasp the business needs of customers, but also to grasp the personal needs of customers (in the telephone sales, personal needs are often reflected in emotional needs).
Understand the needs of customers, but also to meet customer needs.
I find the way to find customers only for reference. The first three months of entering the company to find customers to do business is the most critical three months to test the success of the salesmen. These three months can affect the business work of the salesmen.
The first thing that faces is how to find a customer's question and how to find a target customer.
Generally speaking, when a new salesperson enters a new company, he will have to visit the customer himself if he is familiar with the product knowledge for about 1 weeks.
If there is no business manager or boss to provide customer resources at the beginning, you can find customers through the following ways.
1, yellow pages
General companies have many yellow pages. We can find our original target customers according to the above classification.
Salesmen had better find such yellow pages to collect first-hand information.
These yellow pages are available in the general large library mobile telecommunications office.
You can take a copy and copy it there.
2, search through
We can search through keywords. If we enter the name of the products we are looking for, we can find a large number of customers.
I just use this. It works well and saves time and effort.
We can also find customers through professional websites, such as Alibaba, such as Huicong, etc.
3. Recruitment advertisements
We can get the customers we want by reading the recruitment advertisements.
Clothing enterprise
You can also look around the recruitment market. Generally, the recruitment market will paste the name and recruitment work of the recruitment unit at the door. We can also analyze what he is doing through the job he recruited, so that we can find the customers we want.
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