New Shoes Are Natural Wastage?

On the 13 day, Ms. Fukuyama bought a pair of shoes at a sports brand store for 318 yuan, only 5 days after wearing it.

Ms. Yang came to the store to find a statement. The shop staff said they would send the shoes to the factory for identification.

Yesterday, Miss Yang received business reply: shoes for the natural loss phenomenon, unable to deal with.

New shoes will naturally wear out?

Miss Yang was puzzled and complained to the industry and Commerce Department.

After investigation, the workers and staff members said: businessmen do not hold water.

The law on the protection of consumers' rights and interests clearly stipulates that "operators shall provide goods or services in accordance with the stipulations of the state or the consumers, and undertake to undertake repair, replacement, refund or other responsibilities. They shall perform in accordance with the provisions of the state or the agreement, and shall not deliberately delay or refuse to refuse".

The staff summoned the two sides to mediate. Finally, the businessman admitted the mistake and agreed to return the whole product.