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Luxury Warranty Is Limited And There Is No Cleaning Service.
< p > bag no professional cleaning and maintenance service, after sale maintenance only includes hardware accessories, maintenance time of at least 3 months. Yesterday, reporters found that these luxury goods that highlight the quality of life are hard to enjoy the "honorable" after-sale service that matches their high prices. < /p >
< p > limited warranty for luxury goods < /p >
< p > Ms. Kuang bought a Dior drum shape package last year. The purchase price was nearly 6000 yuan. Because of its special love and frequent use, the four corners of the bottom of the package were peeled off because of friction. Dior stores couldn't repair them, but in desperation, they had to find their own shops to repair and maintain luxury items. < /p >
< p > on the case of lady bag, the reporter called Dior Xinguang Tiandi store, the staff replied, except for handles, hardware accessories, such as peel, scraping and so on, there is no way to repair. It is suggested that when using bags, rest for a week or so, and exchange with other packages. "How long does the general maintenance time take?" "maintenance center in Shenzhen, general situation needs 3 months or so, also divides the situation, needs to deliver the bag to the shop, after the company appraisal, will give a time and the price." < /p >
< p > luxury goods have no cleaning service > /p >
< p > according to the reporter, if you buy domestic leather goods such as Red Valley and cerfe, you can enjoy free cleaning service as long as you get the store. But if you buy an international luxury brand, you won't be so lucky. < /p >
< p > Ms. Cao bought a trellis bucket bag of Burberry at the beginning of this year. A few days ago, he found that the back of the bag was dyed with jeans. He called the shop and asked the staff to answer that there was no cleaning and maintenance service in the shop. The suggestion was sent to a better leather care center for processing. Reporters came to Burberry Cui Wei shop, the salesperson also confirmed this statement, said that Burberry has not yet carried out cleaning and maintenance business. < /p >
< p > reporters also call LV, Hermes, GUCCI[micro-blog], CHANEL, PRADA, COACH, Dior and other international luxury brands on the package's cleaning and maintenance matters. Only the Hermes can provide cleaning and maintenance services, and the rest of the brand staff have indicated that they can not be cleaned and maintained. < /p >
(P) abroad, are there any cleaning and maintenance services for these luxury bags? Reporters at some foreign forums, such as purseforum, also saw consumers saying that they did not buy such packages as CHANEL, PRADA and other brands. Reporters tried to dial the telephone number of Paris spring department store in France. According to the telephone provided by the official website, the connection was prompted to be empty. Dial the telephone number of LV store in San Francisco, the United States. After the connection, there was only voice prompts, no artificial services, and mail to PRADA customer service. At the end of the deadline, the other party had not replied. < /p >
< p > the price of luxury care doubled. < /p >
< p > reporter for cleaning leather goods, on the West Sanhuan North Road, a Han imperial shop asked about the cost of cleaning, the boss pointed to the store's GUCCI satchel told reporters, "like this bag once 300 yuan." "What about the leather bag of the general brand?" "the general bag is 150 yuan at a time, the luxury brand bag is too expensive. In the cleaning process, we must be very careful. If we break it, I can't afford it." The boss replied with a smile. < /p >
< p > another leather maintenance center said: the luxury brand's package is cleaned at 300 yuan a time and maintained for 600 yuan. If the general brand's package is cleaned and maintained, the price will be lower. < /p >
< p > limited warranty for luxury goods < /p >
< p > Ms. Kuang bought a Dior drum shape package last year. The purchase price was nearly 6000 yuan. Because of its special love and frequent use, the four corners of the bottom of the package were peeled off because of friction. Dior stores couldn't repair them, but in desperation, they had to find their own shops to repair and maintain luxury items. < /p >
< p > on the case of lady bag, the reporter called Dior Xinguang Tiandi store, the staff replied, except for handles, hardware accessories, such as peel, scraping and so on, there is no way to repair. It is suggested that when using bags, rest for a week or so, and exchange with other packages. "How long does the general maintenance time take?" "maintenance center in Shenzhen, general situation needs 3 months or so, also divides the situation, needs to deliver the bag to the shop, after the company appraisal, will give a time and the price." < /p >
< p > luxury goods have no cleaning service > /p >
< p > according to the reporter, if you buy domestic leather goods such as Red Valley and cerfe, you can enjoy free cleaning service as long as you get the store. But if you buy an international luxury brand, you won't be so lucky. < /p >
< p > Ms. Cao bought a trellis bucket bag of Burberry at the beginning of this year. A few days ago, he found that the back of the bag was dyed with jeans. He called the shop and asked the staff to answer that there was no cleaning and maintenance service in the shop. The suggestion was sent to a better leather care center for processing. Reporters came to Burberry Cui Wei shop, the salesperson also confirmed this statement, said that Burberry has not yet carried out cleaning and maintenance business. < /p >
< p > reporters also call LV, Hermes, GUCCI[micro-blog], CHANEL, PRADA, COACH, Dior and other international luxury brands on the package's cleaning and maintenance matters. Only the Hermes can provide cleaning and maintenance services, and the rest of the brand staff have indicated that they can not be cleaned and maintained. < /p >
(P) abroad, are there any cleaning and maintenance services for these luxury bags? Reporters at some foreign forums, such as purseforum, also saw consumers saying that they did not buy such packages as CHANEL, PRADA and other brands. Reporters tried to dial the telephone number of Paris spring department store in France. According to the telephone provided by the official website, the connection was prompted to be empty. Dial the telephone number of LV store in San Francisco, the United States. After the connection, there was only voice prompts, no artificial services, and mail to PRADA customer service. At the end of the deadline, the other party had not replied. < /p >
< p > the price of luxury care doubled. < /p >
< p > reporter for cleaning leather goods, on the West Sanhuan North Road, a Han imperial shop asked about the cost of cleaning, the boss pointed to the store's GUCCI satchel told reporters, "like this bag once 300 yuan." "What about the leather bag of the general brand?" "the general bag is 150 yuan at a time, the luxury brand bag is too expensive. In the cleaning process, we must be very careful. If we break it, I can't afford it." The boss replied with a smile. < /p >
< p > another leather maintenance center said: the luxury brand's package is cleaned at 300 yuan a time and maintained for 600 yuan. If the general brand's package is cleaned and maintained, the price will be lower. < /p >
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2013/7/28 22:06:00
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