Interpretation Of Zhejiang Footwear Commodity "Three Guarantees" Interim Rules

"P > No. 1" is to protect the legitimate rights and interests of consumers. A href= "http://www.91se91.com/" "_blank" "_blank" and "/a" operators should undertake the responsibilities and obligations of repair, replacement and return (hereinafter referred to as "three packages") to promote the improvement of the quality of footwear and post sale services. This method is formulated in accordance with the law on the protection of the rights and interests of the People's Republic of China, the domestic quality of the people's Republic of China, the measures for the implementation of the "People's Republic of China consumer protection law" and the relevant laws and regulations.

< /p >

< p > second operators engaged in footwear products in Zhejiang province have quality problems in the products they sell. According to these measures, they bear the responsibility of "three packages".

< /p >

< p > Third the principle of "three packages" is to be implemented by anyone who sells the contract. The contract concluded between the seller and the producer, the seller and the supplier, the seller and the repairer shall not be exempted from the "three package" responsibilities and obligations of the present Provisions.

< /p >

< p > Fourth methods are the basic requirements for the implementation of the three package.

This approach encourages sellers and producers to develop "Three Guarantees" for implementation.

< /p >

< p > fifth footwear products "three packets" valid period: 50 yuan and less than 100 yuan (including 50 yuan) footwear "three pack" valid for 30 days; 100 yuan (including 100 yuan) footwear "three pack" valid for 90 days; more than 90 yuan (including yuan) footwear "Sheng Bao" valid period is sky.

"Three packages" valid from the date of invoicing (including valid certificates). "

The three package is: "during the validity period, the consumers will return, replace and repair the invoices or" three pack "certificates.

< /p >

< p > sixth operators sell footwear products, implement three card (or credit card) and sales voucher system.

When goods are sold, three packages must be provided to consumers (including defective products, except for grade goods).

< /p >

< p > seventh operators of footwear products with the following quality problems undertake the "Three Guarantees" responsibility for return, replacement and repair.

< /p >

< p > (1) serious degumming (except for side seam), quality problems such as cracking, cracking, cracking, binding, cracking, breaking, pan nitrification, skin fall off, core collapse, nail head protruding, mesh rupture (such as tourist shoes) and so on; < /p >

< p > (two) there are other quality problems identified by the Consumer Association; < /p >

< p > (three) other circumstances stipulated by the state and the province.

< /p >

In the 7 days after the date of sale of "P > eighth footwear commodities, the quality problems listed in the seventh article of this method appear, consumers may choose to return, replace or repair them.

When returning the goods, the seller should withdraw the payment at one time at the invoice price.

< /p >

In the 15 days after the date of sale of "P > ninth footwear commodities, the quality problems mentioned in article seventh of these measures may arise, and consumers may choose to replace or repair them.

When replacing, the operator shall exchange the same type of products with the same specifications free of charge for the consumers. If there is no product of the same type or specification, and the consumer is unwilling to exchange other products, the operator shall return the goods according to the requirements of the consumers, and shall not collect depreciation fees.

< /p >

< p > tenth after replacement of footwear, the "Three Guarantees" period of validity will be recalculated from the date of replacement, and the operator will provide a new three card or a replacement seal on the original three card and indicate the date of replacement.

< /p >

In the period of < p > eleventh "three packages", where the footwear is located in the province, the operator shall repair it within 7 days from the date of receipt of the repaired commodity, and the place of origin outside the province shall be repaired within 20 working days and shall not be charged any fees.

The operator shall record truthfully the date of repair, the time of repair and the location of repair on the "Three Guarantees" certificate.

The operator has not repaired within the prescribed time limit, and the consumer is compensated by 2% of the price of the commodity invoice every day of the delay (the maximum compensation fee does not exceed the invoice price of the commodity, otherwise the consumer may choose to replace it).

The warranty period of footwear products should be deducted from the time required for maintenance and the period of validity of the "Three Guarantees" will be extended according to the time of deduction.

< /p >

< p > twelfth, the quality of repair must be ensured for the repaired products.

If we want to change the original process for repair, we must obtain the consumer's prior consent.

< /p >

< p > thirteenth "three packages", which can not be used normally after being repaired for two times during the validity period, the operator shall be responsible for replacing or returning goods according to the requirements of the consumers.

< /p >

< p > fourteenth disputes over the quality of footwear shall be sent to the relevant quality inspection departments for testing or appraisal. The cost of testing or identification shall be paid by the operator first, and the consumer will provide equal guarantee, which will ultimately be borne by the responsible party.

< /p >

< p > fifteenth, under the following circumstances, no "three packages" shall be implemented, and the operator may charge for repairs.

< /p >

< p > 1, indicating "defective products" or "inferior goods" with quality defects at the time of sale; < /p >

< p > 2, sales and other vouchers are not in conformity with or altered with their products; < /p >

< p > 3, and the law and regulations stipulate the exemption from the "Three Guarantees" responsibility.

< /p >

Where p, > sixteenth laws, regulations and national standards are otherwise specified, such provisions shall be stipulated.

< /p >

< p > seventeenth, the Zhejiang Consumer Association is responsible for the interpretation.

< /p >

< p > eighteenth, this method was implemented in January 1, 2004.

< /p >