Clothing Complaints Occupy The First Place And Have Many Common Problems.

According to the statistics and complaint center of Beijing 12365, the quality complaint of mobile phones ranked first in the product quality complaints received by the center in November, and the common problems reflected in complaints about clothing products were more.

The quality complaint of mobile phone products can be roughly divided into five situations: first, the product is repaired several times and still can not be used normally.

A consumer reflects the quality problems of new mobile phones. Many repairs have been made many times, and finally wait for two months before they can be repaired.

Two, the function of the cell phone does not conform to the instruction manual, and there are many reflections on the standby time of the mobile phone battery.

If the mobile phone manual says that the standby time is 12 days, the normal use of the consumer is only 4 days. There is a time recording function on the instruction manual, which is not available in real terms. The outer package and instruction manual of the mobile phone are 6 editions, and the object is 5 edition.

Three, consumers are questioning the existence of design flaws in mobile phone products.

If the outer shell is not tightly sealed, it always enters the earth; the shell is lacquered, the shell metal color is easy to fall off; the accuracy of the mobile phone time setting is large; the camera function can not synchronize the recording sound; when the video is played, the screen is shifted up and down, and the mobile phone is suspected to be radiated.

The four is to reflect the frequent failure of mobile phones, one-way silence when talking, there is a broken line fault, the external screen is self cracking, the LCD screen defects are many, the sound key is out of order, inexplicably automatic shutdown, often appears to crash, unable to read memory card, unable to boot normally.

Five, the after-sale service department always refuses to maintain free of charge for consumers on various grounds.

For example, on the cause of software malfunction, it causes the deformation of the main board, the fluid, the artificial damage of the cell phone chip, the crack of the screen, the damage of the button, the damage of the charger interface and so on.

In clothing products complaints, thermal underwear, wool, cashmere sweater shrinkage, fabric wear, cotton padded pilling, Western clothes pilling, clothing loss, sweatpants and so on; clothing production problems have sleeves broken holes, lining open, leather jacket, and so on; clothing identification problems, clothing in accordance with washing signs after washing seriously deformed, cotton clothes washing logo wrong, wool coat components and actual inconsistent.

Yang Jing: editor in charge