Hai Tao Has Become A Form Of Online Shopping That Can Not Be Ignored.

According to the monitoring data of China Electronic Commerce Research Center, the scale of cross-border retail spanactions in 2014 has exceeded three hundred billion yuan in the first half of the year, and the number of people in the sea has reached 18 million. Sea naughty has become an invisible form of online shopping.

Although the market of Hai Tao has already been formed, it has been found by reporters that compared with domestic online shopping, cross border purchasing is limited by the long cost of logistics cycle, the risk of loss of goods spanportation and other factors. "Seven days without reason to return" is difficult to fully implement.

5 in the household appliance business, apart from the 1 shop did not operate cross-border electricity providers, the other four appliance manufacturers all regard cross-border electricity providers as a specialized platform. Tmall, Jingdong and Suning are mainly in the form of global investment, and Amazon introduces the products of the US Amazon to China.

Reporters found in Tmall, the same type of filter pot, the domestic flagship store supports "seven days without reason to return", but in Tmall International's German supermarket flagship store does not support. The store told reporters that Tmall international products do not support no reason to return, and their store products directly shipped from the German supermarket, the only customer service center in the country, "no quality problems, there is no way to say retreat to retreat."

In this regard, Tmall customer service reply, this is Tmall international service general rule: "Tmall international products all require overseas direct sales, quality problems, but also back to the domestic customer service center. If there is no reason to replace the products, the products will remain in the domestic market, and they will no longer be able to take the global sales channels.

" Cross-border electricity supplier Due to the long logistics cycle, the risk of logistics loss and other factors, support for "seven days no reason to return" will inevitably cause losses to businesses. In addition, the law of the countries is different, and the buyer must comply with the seller's national law, which is different in terms of the terms of sale. Yao Jianfang, director of law and rights protection at China Electronic Commerce Research Center, said.

Although Tmall International's service general rule does not support the "seven day unconditional return", there are still many cross-border e-commerce providers who have returned as a selling point. If an international clothing brand's flagship store in Australia is shipped in Hongkong, if consumers are not satisfied, the goods will be refunded within seven days. Shenzhen Yes.

Contrary to Tmall, Su Ninghai's outsourcing sales model is divided into Oversea inventory Direct sale and domestic bonded area inventory direct sale, all support "seven days no reason to return." Jingdong's global acquisition does not contain "seven days no reason to return." But like Tmall, the Jingdong and Suning merchants will determine whether they can return the goods according to their respective circumstances.

In the 4 cross-border electricity providers, only Amazon's overseas purchase is directly introduced into the US Amazon products, all directly sold by the United States, except for the products that are not exchangeable in the US consumer law, and the rest support the 30 days' no reason to return goods regulations implemented by the United States.

The reporter arranged 5 suppliers of different categories of goods no reason to return goods, in addition to the sea Amoy category, 1 stores do not support the return of more categories, consumers can refer to, but when buying, attention should be paid to individual businesses or otherwise.

For Hai Tao, should "seven days no reason to return", Zhao Zhanling told this reporter, whether the overseas purchasing is to fulfill the new domestic consumer law, the key lies in whether the electricity supplier merchandise belongs to the direct selling or purchasing form: "if the electricity supplier belongs to the direct selling form, the seller is the buyer of the sales contract, unless the commodity belongs to the four category of commodities that should not be returned, otherwise it should also apply to the seven day no reason to return the goods; if the electricity supplier belongs to the purchasing form, then the electricity supplier and the consumer are entrusted with the contract relationship, at this time, we should comply with the regulations of the consumer's country."