Great Communication Skills Make You Proud Of Your Workplace.

Politeness is the outward expression of respect for others and the thread of mutual affinity between the two sides.

People have a keen sense of courtesy.

An excellent conductor always calls the word "Xie" first, and ends with "Xie".

For example, "which Comrade would you like to take a seat to take care of the baby girl?"

When someone gave up his seat, he immediately said to the seat holder, "thank you."

Again, "please show your monthly ticket."

And then say, "thank you, please take the monthly ticket well."

In this way, the passengers in the entire compartment felt warm and harmonious, and no one was quarrelling or sitting under his infection.

The purpose of conversation is nothing more than the following points: advising the other side to correct some shortcomings; asking the other person a question; asking the other party to complete a task; understanding the other's opinions on the work; and being familiar with the psychological characteristics of the other party.

To this end, it is necessary to prevent going away from the purpose of conversation.

If you talk with the "bile type" people, you will find each other.

Strong, inner activities are obvious outside; when talking with "mucoid" people, they will find that the other person is heavy and silent, and their emotions are deep.

For different temperament and character, different ways of conversation should be adopted.

When speaking, you should be good at using your posture.

, interjection and interjection.

Such as a slight smile, a nod of agreement, etc., will make the conversation more harmonious.

Do not look left and right, absent mindedness, or watch the watch from time to time.

If the person on the other side is particularly worried or worried about something, he should first say in a considerate way: "I understand your feelings. If I, I will."

This will make the other person feel that you have respect for his feelings, so that you can form an atmosphere of sympathy and trust, so that your advice will also be effective.

Humans have the tendency to believe in their own people. An experienced speaker always makes his voice, volume and rhythm fit with each other, so he can try to give each other the same posture.

There is a sense of compatibility.

For example, sitting side by side is more psychological than sitting in opposite directions.

Sitting straight up and sitting on the side of a chair, you seem to respect others.

Another point is that in the nonverbal communication, eyes play an important role. Eyes are the windows of the mind, and the eyes are the most capable of expressing thoughts and feelings and reflecting people's psychological changes.

When you are happy, your eyes are bright and bright, your eyes are glazed when you are sad; when you are watching, you can not see eye to eye; when you are surprised, you are dumbfounded.