Shopping In The US Pays Attention To Luxury Retailers And Other New Targets Of Internet Fraud.
How to protect the information security of customers has become a new problem that retailers and social media need to solve urgently.
The development of commercial digitalization brings convenience, but also makes retailers become the target of profit for Internet fraudsters.
Canadian chain store group Hudson's Bay recently said its client bank card information may have been stolen from its boutique stores such as Saks Fifth Avenue and Lord&Taylor stores in North America.
According to Bloomberg report, in late March, Hudson's Bay reported that its earnings in the fourth quarter were far below analysts' expectations, and its share price fell by 5.9%.
To this end, the group laid off nearly 2000 people and hired a new CEO, however.
reform
The information leakage of customer bank card has happened.
"Once we have a clearer picture of the facts, we will notify the customer immediately and provide free identity protection services to the affected customers, including credit and network monitoring," Hudson's Bay group said in a public statement. "Customers who are affected by this disadvantage will not be held responsible for any fraudulent charges."
Saks Fifth Avenue
At the same time, in order to reduce the impact of the negligence, Hudson Bay is working closely with the leading data security investigative company, Gemini Advisory LLC and law enforcement agencies, to provide customers with all the investigation information they need.
Gemini Advisory LLC indicates that the user's personal information is stolen from Saks Fifth Avenue or Saks Off Fifth stores and all American Lord&Taylor stores.
According to the survey report produced by the company, there are currently five million records of damage, of which about 125 thousand will be sold on the "Internet black market".
"Although it is not yet fully investigated, preliminary analysis shows that criminals are stealing information from May 2017 to date."
Gemini Advisory LLC further explained.
IT security experts point out that this data leakage is very similar to the previous retail vulnerability, which is mainly aimed at the sales system used by companies such as Target and Neiman Marcus.
At the end of 2017, Forever 21 had said that the brand had become the target of data theft by Internet fraudsters. Customers who were shopping in chain stores from March 2017 to October 2017 could become victims of theft of personal information.
The theft of personal information on the Internet is not only a new problem for digital retailers, but also has become a network related issue.
industry
A big trouble.
As early as March 22nd, Mark Zuckerberg Zuckerberg, founder and chief executive of Facebook, admitted that the company did cause users because of some improper operation. (Mark Zuckerberg)
data
A large area of leakage.
According to Facebook, the abused user data was initially collected by Aleksandr Kogan, a teacher at University of Cambridge, through the application of personality testing.
Such behavior is not against the law itself, but later he sold the data to data analysis firms Cambridge Analytica.
Mark Zuckerberg
As early as 2015, Facebook realized the possibility of such behavior, but it did not inform the public at that time, but asked the parties to delete user data.
However, it has proved that this rigid request does not seem to be very effective. According to the New York Times, the number of users affected by the data leakage may be as high as 50 million.
Zuckerberg said after the incident: "we have the responsibility to protect user data, otherwise we will not be able to provide any services to users.
We are trying to understand the specific circumstances of the matter and will come up with an excellent solution to avoid such incidents. "
Frequent incidents of data leakage also alarm the development of China's network and online services market.
In recent years, no matter whether the hacker attacks or the frequent push of spam messages, the privacy of users' basic information is getting smaller and smaller. Especially the rapid promotion of online payment platforms such as Alipay, WeChat and online banking, many hackers can easily get personal information of users.
"From the experience of the developed countries, information security and information construction are developing at the same time.
In foreign countries, data security input accounts for about 9% to 15% of the total input of information construction, which is not yet available in China.
Zhou Xizhu, vice chairman of Beijing Li Si Chen information security technology group, told Xinhua in 2017.
In short, the information security of network users can not be separated from the perfection of information legal system.
But at the same time, for social media and retailers, how to protect users' data from their own perspective and improve the safety of online services is definitely a lesson for digital development.
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