Nike Shoe Soles Crack Hard Consumers
The newly purchased children's Nike shoes have been degumming just five days after they wear them. Consumers are asking for a refund, but they are refused by businessmen.
A few days ago, this newspaper reported that the consumers who encountered the shoes of the degumming Nike were being evasive by the businessmen. Mr. Zhang also asked the newspaper for help: "the Nike sports shoes I bought only wear for three months, and the heels of the two shoes were broken, and they simply could not be worn."
Mr. Zhang said his shoes were bought in June this year.
"It was bought at a department store at the Pacific department store, but by September this year, the heel of the sneaker was broken, and it could not be worn at all.
In November 26th, Mr. Zhang took the sports shoes and found the merchants to deal with them. The result was rejected by the merchants.
While he was dealing with this matter, a consumer came again. The consumer spent more than 800 yuan to buy a pair of Nike sneakers, which had been replaced because of quality problems.
Subsequently, reporters and Nike sporting goods company Chengdu office has been contacted, staff of Office No. 102 said, over three months, "three pack" period of consumption problem is difficult to solve.
She acknowledged that there was a problem of degumming in Nike shoes.
"If you want to solve the problem, you can consult with the Shanghai headquarters.
If headquarters agrees to change shoes, it is necessary to reissue the shoes to the shopping mall by headquarters. "
Jinjiang District Consumer Association mediation staff told reporters that complaints about the quality of footwear are generally handled according to the "three packages".
According to the "Three Guarantees" rule of leather shoes, the quality guarantee period of natural leather fabrics is three months. In the first week, when the adhesive shoes are glued, the bottom joint is off, or the opening length is 2cm, the depth is over 0.5cm, or there is serious loss of pulp, pan nitrate and serious decolorization in the leather shoes.
However, if the period over three months is no longer within the warranty period, it is difficult to safeguard rights, and the two sides can only resolve it through consultation.
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