Accompany Superiors To Participate In Business Negotiation Skills
If a client is directly related to his supervisor, the secretary should be in an auxiliary position.
If you are meeting with a client for the first time, you should introduce yourself appropriately and greet each other cordially, leaving a good impression on the other person.
In the whole process of conversation, we should not be humble and not oversensitive, and give people good feeling.
When a client talks with his boss, the secretary should listen carefully.
If the other person asks the secretary a question, the Secretary first asks the boss for advice and then gives the other person a satisfactory answer.
In the process of negotiation, if the boss and the client have a heated argument in some aspect, the secretary should make a good decision from the right time.
At the end of the negotiation, no matter what the outcome is, you must act as a guest, and say good-bye to each other kindly. Don't let the other party have such an appraisal: "how can you be polite in this company?"
Or, "the boss of this company is pretty good, but the people are not very smart, so how to choose a company that does not understand etiquette".
If the negotiant is familiar with himself, the secretary should pay attention not to "offside" at this time. He should position himself among the middlemen between his superiors and his clients, so that he can have more chances to speak.
In the negotiation process, the secretary should pay attention to the negotiation skills and coping methods of the boss, and to grasp the atmosphere flexibly.
If the atmosphere of conversation is too hot, it should be "cool down" skillfully. Conversely, if the atmosphere is too cold, it will be "warming" from time to time. How to embarrass the situation, the secretary should change the topic in time.
Both sides of the business meeting strive to satisfy their intentions, so even if the secretary is familiar with each other, they can not just sit on the fence in the talks, but should skillfully assist their superiors in achieving the intention of negotiation.
For example, when the boss asks the other person more questions, the Secretary can push forward without incident.
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