Successful Collection Of Accounts Payable

1. How to deal with accounts receivable? Is 1. sales information (receipt, invoice, etc.) fully available? Is the content accurate and accurate? 2.準(zhǔn)時給予文件；其實越早給經(jīng)銷商發(fā)票，貨款回收可能越早，同時要確認(rèn)經(jīng)銷商收到發(fā)票；3.完善客戶跟進制度：客戶接觸率與成功回收率是成正比的，越早與客戶接觸，與客戶開誠布公的溝通，被拖欠的機會越低；4.定期探訪：如客戶到期付款，應(yīng)按時上門收款，或電話催收；即使是過期一天，也應(yīng)馬上追收，不應(yīng)有等待的心理；5.建立形象：客戶是需要教育的，一定要給予客戶一個正確的觀念：我們對所有欠款都是非常嚴(yán)肅的，是不能夠容忍被拖欠的；6.服務(wù)精神：認(rèn)同及理解客戶的困難和投訴，同時可以利用自身的優(yōu)勢幫助客戶解決困難；7.技巧訓(xùn)練：追收欠款是需要技巧的，如：電話技巧、上門拜訪技巧；同時應(yīng)了解客戶的經(jīng)營狀況、財務(wù)狀況、個人背景等資料；二、已被拖欠款項的處理方法1.文件：檢查被拖欠款項的銷售文件是否 2. collect data: ask customers to provide reasons for delinquency, collect information to prove their correctness; 3. recover documents: establish account collection system. According to the different development of the situation, three different kinds of recovery documents, namely, notice, warning and lawyer's letter, are issued in time according to the circumstances. 4. deadline: ask the customer to understand the deadline and the consequences, let the customer know the meaning of the deadline; 5. action level: pay the debt to the senior management to deal with it and increase the pressure; 6. false prosecution: set up the legal department within the company, issue the letter of recovery in the name of the Ministry of law, warn the tolerance to the deadline; 7. adjust: use instalments, impose a penalty, stop a number of stages to collect debts in arrears; 8. requests assistance: use the law to safeguard their own interests. Three, the way to deal with the dead / dead account: 1. discount 2. reclaim goods 3. handle collateral 4. seek legal assistance 5. litigation preservation