Call And Pay Attention To Your Privacy.

Case 1

It's a man.

"Hello, sister Wang, your phone is a male."

Xiao Zhao answered a phone call, loudly calling Wang sister to answer the phone.

Everyone in the office heard a man looking for Wang sister. Everyone looked up at sister Wang.

Sister Wang was embarrassed to answer the phone.

Case two

Get to the bottom of

"Excuse me, is Mr. Li in?"

Mr. Li's wife heard the voice of a young lady on the phone looking for her lover, and immediately became alert: "who are you?"

Which unit?

Is there anything you want to see him?

How do you know our home phone? "

The woman on the phone heard the other woman's inquisitive question, and felt that this way of asking questions was simply insulting herself. She immediately said, "nothing, no need to find it!"

Case three

Hearsay

Xiaoli received a phone call, "help me call Xiao Fei."

Xiaoli recognized the voice of the secretary. She hurriedly called Xiao Fei, and she stood up and listened to the phone. She heard the little fly say, "Okay, I'll go to your office right away."

Xiao Fei hurried away.

Xiaoli immediately ran to Zhang's elder sister. "Zhang Da elder sister, the secretary called Xiao Fei to go there. He must have known that day when he was drunk and hit people. He could not be punished severely, and he could not get rid of it."

After a few days, everyone in the unit was flying, drunk, drunk, and hit by the director.

Transfer the phone to hold the microphone and put down the microphone.

When holding a microphone, a lot of people usually pay more attention to their language and say, "who are you calling?"

Just a moment, please. "

When you drop the phone to find someone, you often forget that the other person can also hear you, and become free to follow your wishes. As the case before, it becomes "a man", or "someone with a foreign accent", "a little girl with a pretty voice."

When the other person hears these descriptions on the phone, he will feel unhappy.

Therefore, you should also call people in a polite way when pferring, or you should cover your microphone with your hands and pay attention to noise insulation.

Make phone records well

If the person who is looking for is not here, try to make a good job of telephone recording.

Record the contents of what person, what time to make a phone call, what is to say something (if the other party is unwilling to have to ask), what request does the other party have?

Usually, many people do not record or record the phone calls very simply. They only have a surname and a telephone number. If the person they are looking for is busy, the phone may not be answered in time.

Confirm the name and identity of the other person and use the commendatory terms as far as possible.

Try to use the commendatory words when you pick up the phone and confirm the other person's name.

Don't blurt out the names of the other people in idiomatic expressions.

For example, "is your grandson sun?"

"Is your name cold? Is it cold?"

And so on, let the other side listen to feel unhappy.

Can it be changed to "the grandson of Sun Zi's art of war?"

"Is it cold and hot?"

When you record your phone number, you must repeat it so as not to be mistaken.

Without receiving phone calls, do not tell the phone number easily.

If the caller wants to find someone who is not in the phone and the other person asks for the phone number, the person who pfers the phone must agree with the person who answered the phone to make the phone number.

Tell the other person.

Otherwise, it may seriously interfere with the work or life of the person who wants to answer the phone.

Pay attention to oral morality and gossip.

If you switch to a sensitive person's phone call, for example, you suspect that there is a special relationship between XXX and XXX, when someone calls you for a certain person, you must receive it. When this happens, don't make a mistake. Don't tell the third person who is calling.

Whether it's gossip or too close to the top and bottom of the relationship, the caller can't speculate or spread it arbitrarily.

Just like the case of Xiaofei in the case, random guessing has seriously damaged normal interpersonal relationships.

Transfer calls should have a good sense of propriety.

Expert opinion

Transfer calls are not only helpful to call people, but also to record the names and telephone numbers of callers. It is actually an important manifestation of how to deal with the relationship between themselves and the caller, himself and the person who wants to answer the phone.

Therefore, the pfer of telephone calls for a professional treatment.

On the one hand, it is necessary to clearly and effectively switch the phone over. On the other hand, it can not leave a bad impression on the caller, or bring trouble to the person who wants to answer the phone.

What you say is not what you should say.