499 Yuan For Shoes Only 20 Times.
花499元錢買了一雙鞋子,穿了還不到20次,鞋底就裂開了。店員卻說,這是因為穿的時間不夠久。對這個解釋,朱先生很郁悶。
In July last year, Mr. Zhu bought a pair of designer shoes at a commercial plaza. The original price was 998, and 50 percent off at that time.
Mr. Zhu seldom wears these shoes. He has only worn less than 20 times in more than six months.
On the first two days, Mr. Zhu saw a crack on the left side of the shoe, and the right side of the shoe cracked two crossings.
Mr. Zhu does not understand that it is hard to wear it once a month. The split of the sole should be a quality problem.
So Mr. Zhu looked for the clerk with his shoes.
However, the clerk told Mr. Zhu that the "three pack" service of the shoes was 3 months, and now 3 months have passed.
When Mr. Zhu said he seldom wore these shoes and suspected that it was a quality problem, the clerk told him that the shoes should not be worn badly before they were worn regularly, and that they should take out the instructions of the shoes, saying that they had written how to maintain the shoes.
Mr. Zhu is not satisfied with the shop assistant's statement.
He thinks that the manual says that the sole of these shoes is PU soles, and they walk at least 2 hours a month, but they have not told them that if they don't wear shoes regularly, they will break.
After the communication between the shop assistant and the brand leader, the supervisor contacted Mr. Zhu to contact him. Unexpectedly, Mr. Zhu made many calls and no one answered.
In desperation, Mr. Zhu called the media to complain.
Through the media, the clerk changed a pair of shoes to Mr. Zhu, and the old shoes will be sent back to the manufacturer for examination.
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