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    The Etiquette Required To Pfer Calls

    2010/5/31 16:12:00 70

    Switch to the phone and hold the microphone and put down the microphone.


      


    When holding a microphone, a lot of people usually pay more attention to their language and say, "who are you calling?"

    Just a moment, please. "

    When you drop the phone to find someone, you often forget that the other person can also hear you, and become free to follow your wishes. As the case before, it becomes "a man", or "someone with a foreign accent", "a little girl with a pretty voice."

    When the other person hears these descriptions on the phone, he will feel unhappy.

    Therefore, you should also call people in a polite way when pferring, or you should cover your microphone with your hands and pay attention to noise insulation.


      


    Do telephone records well.


      


    If the person you are looking for is not there, try to do a good job of phone recording.

    Record the contents of what person, what time to make a phone call, what is to say something (if the other party is unwilling to have to ask), what request does the other party have?

    Usually, many people do not record or record the phone calls very simply. They only have a surname and a telephone number. If the person they are looking for is busy, the phone may not be answered in time.


      


    Confirm the name and identity of the other person.


      


    Try to use the commendatory words when you pick up the phone and confirm the other person's name.

    Don't blurt out the names of the other people in idiomatic expressions.

    For example, "is your grandson sun?"

    "Is your name cold? Is it cold?"

    And so on, let the other side listen to feel unhappy.

    Can it be changed to "the grandson of Sun Zi's art of war?"

    "Is it cold and hot?"

    When you record your phone number, you must repeat it so as not to be mistaken.


      


    If you have to answer the phone, don't tell the phone number easily.


      


    If the caller wants to find someone who is not in the phone and the other person asks for the phone number, the person who pfers the phone must agree with the phone number to tell the phone number.

    Otherwise, it may seriously interfere with the work or life of the person who wants to answer the phone.


      


    Be careful about oral morality and gossip.


      


    If you switch to a sensitive person's phone call, for example, you suspect that there is a special relationship between XXX and XXX, when someone calls you for a certain person, you must receive it. When this happens, don't make a mistake. Don't tell the third person who is calling.

    Whether it's gossip or too close to the top and bottom of the relationship, the caller can't speculate or spread it arbitrarily.

    Just like the case of Xiaofei in the case, random guessing has seriously damaged normal interpersonal relationships.


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