Expo Axis "Pakchoi": Tired And Happy

Get up at 6, go out at 6:15, arrive at the park at 7:15, start work, and go home at 12 in the evening. So busy and nervous life, Zhang Xiaodong, Donghua University, has become accustomed to it.

As the permanent director of the Expo Axis of the Shanghai Expo Bureau, he will lead more than 1000 "pakchoi" on the world's largest and most concentrated Expo Axis in Expo Park in the 184 days since May 1st.

Sunshine Expo Axis smile everyone stay

Expo Axis is the main entrance and main axis of World Expo, Shanghai. It is like a "big artery" running through the entire Pudong Expo area from south to north.

According to incomplete statistics, there are about 23% of the people in the park.

According to the number of 300 thousand people enrolled in Japan, this percentage means that volunteers on the Expo Axis face nearly 70 thousand tourists a day, with an average of 60 volunteer service posts, and each volunteer receives more than 1100 visitors.

In response to this series of challenging figures, Zhang Xiaodong and his "young soldiers" gave the answer: "sunshine Expo Axis, smile to stay", this sentence has become the exclusive slogan of the Expo Axis volunteer team.

"Standing guard" on Expo Park's "big artery" is really not an easy task: people with large and concentrated traffic are not volunteers. The volunteers on the Expo Axis have a more comprehensive and in-depth understanding of the distribution and opening of the park, public pport and so on.

For this reason, Zhang Xiaodong has done enough homework: pre job training for the first line volunteers, special guidance for tourists' "one hundred thousand reasons", and dissemination of information on the map of the park, commercial facilities of the Expo Axis, and program forms to each "cabbage", so as to facilitate inquiries at any time.

In order to let the "cabbage" be familiar with the post environment in the shortest time, besides the "stepping on the spot" in the field, Zhang Xiaodong also produced the "secret weapon" - directional training in the park, so that "cabbage" could complete the "action" within the prescribed time, that is, finding the designated park facilities and buildings, and was welcomed by the volunteers.

During the rush hour, the "cabbage" on Expo Axis almost receives visitors every 10 seconds.

"You can walk this way to the pavilion," "the toilet is over there", "you can go to the XX bus", although repeating such a reply every day, hundreds of thousands of times, but the Expo Axis "cabbage" face is always filled with a brilliant smile.

"The axis of the sun, smile and stay" is not just a slogan, it is more reflected in the trivial repetitive actions of volunteers, reflected in ordinary jobs, and this is the value of our volunteers, Zhang Xiaodong said.

The {page_break} world is in front of you. We are at your side.

When you hear the voice coming from the walkie talkie on the chest, Zhang Xiaodong will be alert and alert to every word that comes out of the intercom.

It turns out that if the content of the call is related to my work, the supervisor must respond in three seconds so as to get rid of it in the shortest time, and this quick response mode is also seen everywhere in the volunteer team of Zhang Xiaodong's World Expo Axis.

The automatic charger can not be removed. It is the first time that "cabbage" appears. It comforts tourists and quickly connects with the property, helps visitors to successfully take out their mobile phones, and solves the urgent problem. It is the first time that the vending machine fails to sell properly. It is "cabbage" that first finds problems, and quickly reports the situation to patiently to explain to tourists. The traveler's wallet is carelessly lost. It is "cabbage" picked up immediately and returned to the tourists, which has been highly praised by tourists. Tourists and relatives and friends have lost their way, or "Chinese cabbage" has been lost in time, or "cabbage" has appeared in time, comforting visitors' mood, and using various methods to help tourists to reunite with their relatives and friends, and moved tourists to tears. Visitors' mobile phones are trapped in cell phones.

In the hearts of Zhang Xiaodong and countless volunteers of the Expo Axis, "the world is in front of you, we are around you". This sentence not only means that volunteers provide warm and thoughtful volunteer service for tourists, but also emphasizes that volunteers should appear in time when tourists need help and solve problems for tourists.

"Tired and happy."

From March 1st to the Expo Bureau, Zhang Xiaodong has been with World Expo for nearly 3 months, talking about the biggest work experience. He has not exaggerated emotionally. He simply said five words - "tired and happy."

To train volunteers, formulate and adjust volunteer placement and shift plans, regularly visit all levels of the Expo Axis, timely understand and solve all kinds of problems and difficulties encountered by volunteers, coordinate volunteer work and other work in the park.

In the eyes of colleagues and students at Donghua University, Zhang Xiaodong has become a "work maniac" who even "axis" turns. It is not too bad to describe his working state with "no stop".

During the interview, reporters learned that Zhang Xiaodong had been working continuously for more than 10 hours every day in the more than 20 days since the opening of World Expo. During the period, he did not rest for a day, and this state of work would last until the end of the Expo in October 31st.

On the 184 day, continuous high intensity day and night struggle is not only physically but psychologically unusual for any person.

Every day, he led 60 "pakchoi" to receive hundreds of tourists. Although Zhang Xiaodong's voice was hoarse and his face was haggard, he never thought of retreat.

Because compared with these hardships, the story of volunteers selfless dedication makes him feel more happy and satisfied.

To help the lost elderly get together with their families, help their anxious parents find their lost children, and help disabled friends with disabilities to visit smoothly.

Every time a visitor thumbs up his thumb to praise the volunteers of the Expo Axis, "you are so great" or "sincerely thank you", it is Zhang Xiaodong's most happy and happy time as a volunteer volunteer.

"World Expo is a rare experience in life. I hope that volunteers can become the most beautiful scenery in World Expo. I hope World Expo can show the charm of" Haibao generation ", and I hope that the services of volunteers can be appreciated and affirmed by everyone.

Just as Zhang Xiaodong wrote in his own work experience, every day and every thing that comes into contact with the Sunshine Valley will be a wonderful memory of his life.

And he, a Expo person coming out of Donghua campus, will also give diligence and diligence to the friends from all over the country and the whole world on the big stage of World Expo, and send a greeting to Donghua people with a smile and dedication to interpret a red hot desire.