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Online Shopping New Shoes &Nbsp; &Nbsp; No Sign Can Not Check The Goods?

2010/9/27 14:47:00 98

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Most shopkeepers remind buyers that they must not rush to sign when they receive the goods. They must check the goods before they sign the goods.

Linzhi, model street, Xinjin County, Chengdu, was told by the Huitong express delivery member that no inspection could be made without signing.

Since neither side can compromise, Linzhi has not accepted its express since September 24th.

On the 19 day, Linzhi bought a pair of shoes online. After waiting for 4 days, the dispatched officer finally told her to pick up the express.

When she picked up the goods, she found

Shoe box

It was crushed and the box lid cracked.

Linzhi had received a bottle of broken face without inspection.

This time she had a long mind to ask for inspection.

When she was about to open the shoe box, the dispatched clerk seized the box and asked her to sign it before she could inspect the goods.

"Now sign, if the package is out of question, who will it be?" Linzhi refused the request of the dispatched officer, and the two insisted on it. Linzhi only gave up inspection and turned away.

Yesterday, Wang Guanli, director of Xinjin Huitong branch, told reporters that the dispatched clerk asked the customers to sign the goods first and then inspect the goods. The dispatched staff had a bad service attitude and said the company would reschedule people to deliver the goods to Linzhi.

But up to 5 p.m. yesterday, Linzhi had not received any new shoes bought online.

In this regard, Chengdu industrial and commercial institute 12315 complaint reporting station staff said.

express

It is unreasonable for a company to require customers to sign and receive goods first, infringing on consumers' right to know and fair trading, and in disguised form depriving consumers of their right to make compensation.

At the same time, if the express delivery has not been delivered for more than 7 days, it is a complete delay. The courier company should refund the customer no more than 5 times the price of the goods.