How Do I Bypass The Front Desk?

(11:34:26) the host said, "there are many business people here asking such a question."

(11:35:41) Tian Shuhong said, "it depends on your voice, many face-to-face."

(11:35:50) Tian Shuhong said: in fact, he is an expert in every field. The voice of the front desk lady has a sense of inferiority. His voice is molded into the boss. He is doing something for him. She will do his best to help you find the number and find someone. So in fact, I see a lot of CEOs, I once hit 1860, I found a technical engineer of the operator, I forgot his number, he is the customer service department, I call 1860, I want to find this person, she said we don't know, I said your department is responsible for the technology, I am his friend forgot her number, I said there was something urgent to find her, you asked him to call me back quickly.

(11:35:57) Tian Shuhong said, "then she immediately said that she would take down my phone call and call you back immediately. Then she felt that the person I was looking for was higher than her. If we wanted to find someone, if the front desk could solve it, it would be higher than that of the front desk. This person must have a higher position than the front desk. If I miss this person, the front desk lady will be dereliction of duty, then I will look for this person in charge. I do not have a number now. You can help me find it quickly."

(11:36:35) Tian Shuhong said, "then you are saying that I am Tian Shuhong, and I am looking for the head of your technology engineering department. I forgot the number. I want the number." she said it was possible to say that I had forgotten the number. You asked when it might be found. Then she would say five minutes. Then I said I could wait for five minutes, you could create an image in the phone.

(11:39:02) the host said: Mr. Tian's voice is very sweet. How to create a sweet voice like Ms. Tian, what kind of voice should female salesmen have? What kind of voice should male salesmen have?

(11:39:11) Tian Shuhong said: actually, I am a northerner, and many people feel that I am a big mistake. I may have called up. I have made a telephone call sale. My career has determined that no one has ever taught me the voice class. I remember very clearly that my voice was completely dumb for three months at that time. At that time, I was afraid that I would lose my voice. At that time, no one directed you. Maybe it was a lot of phone calls, and they would use the voice on the phone. Now they also asked me how to protect my voice. I could not say how to use it. I only knew how to pick up the phone to know how to do it, that is, calling is practice, constantly fighting, and constantly finding the voice of conquering others.

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(11:39:18) the host said, for example, what calls should be taboo and attention?

I made him think I was loud, I could hear, and the second was my speaking speed. Generally speaking, my speech speed was very fast. It might be the cause of my career. I would generally speak faster and speak more quickly, but if I spoke to the old man, I would feel that it was a machine gun. Speaking slowly, I thought you might be a successful person. You could feel a little bit more secure and steady. Maybe the third is my intonation. If I am very kind or intonation, I can use it. It is imperative tone or request. Do you do me a favor? I want to find the leader of your office. I want to complain to you. (11:39:34) Tian Shuhong said, "from the sound aspect, I think there are five kinds of weapons that can be used. The first is the size of my voice. For example, when I speak to the elderly, I say," Hey, can you hear me? "

(11:41:31) the host said, "do you treat different people with different intonation?"

(11:41:38) Tian Shuhong said, "yes, to be a chameleon, if you want to please him, you will become him, because the girl is very fond of talking to you. He thinks your voice is nice and you don't know how to feel pity and pity."

(11:41:44) the host said, if you want to please him, you will become him.

(11:42:47) Tian Shuhong said, "attention should be paid to tone of voice. I remember that a stewardess gave birth to me and she poured me a glass of orange juice." when I was half asleep, I said, would you give me a cup of coffee? Well, she leaned down and told me very lazily that I would pour you a cup of coffee. She would not be very stiff and said that I would pour you a cup of coffee. Her voice was very lazy and very sweet, and that voice was just like a close friend.

(11:42:56) Tian Shuhong said: in fact, it is another self, is talking to oneself, is speaking to oneself, you are very cordial, comfortable, not frightened, or your state, or your feeling, but also to meet your needs.

In fact, everyone feels like this in his life. He will never speak in a serious way, slow down your voice speed, lower your voice, and tone as softly as possible. It may become very vague. Please do me a favor to help you.

Then you slowly let him over come and adjust himself to your voice.

(11:44:03) Tian Shuhong said, "then use words, and match the words as much as possible. I will say I want to have another cup of coffee." she would say, "I'll pour you another cup of coffee." that's exactly the same as yours. Hello, please use it. It doesn't matter. I'll pour a cup of coffee for you. She'll take my words away.

(11:44:11) the host said: Xiaoxi: Excuse me, Tian teacher, is it a good product, if it's sold, even if it's a successful telemarketing?

(11:44:50) Tian Shuhong said: no good products, only the most suitable products, if you buy suitable for him, perhaps buying is impulsive, everyone has the impulse to buy energy, maybe every child buys clothes, shoes will be used all her life, because she will buy, because she wanted, she needed, this is her own needs, you can not change her own needs, you can not decide beyond her ability to buy and purchase range of things, no good products and bad products, only the most suitable for her, she may not buy it, but to meet her needs at that time.

(11:47:02) Tian Shuhong said, "like water, only when it is cold water, when he is thirsty, he may drink. Maybe he was born ill, but he met the need at that time. Maybe it was the need to spend money. When the girl wanted to spend money, she would spend money. She was impulsive. He satisfied her mentality and needs at that time, so it was still a state of mind. We never felt what we were selling. We just said what some people wanted to buy, just this thing was suitable for him, he bought it, I made him a counselor, I helped him second.

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(11:47:11) the host said: Hang Xin Xuan you: according to Tian's experience, you can make a business by making a phone call.

(11:47:16) the host said, "netizens: what is the failure rate of the telephone?

(11:47:25) Tian Shuhong said: "there is a standard in the world. A successful call is 14 times. The rate of telephone refusal is 97%, which is the best."

But in fact, China is very special, and I do a lot of figures that are much more beautiful than this. I remember clearly that when I first called outside the city, 02 years ago, when I was on the phone, I didn't have the bottom of my mind at the time. I ended up thinking that telemarketing in China had a promising future. I saw that the future of Chinese telemarketing is very good. This customer is very good. Even if he doesn't buy it, he is very friendly.

11:48:51) Tian Shuhong said: "in a minute, some products can achieve 80% success, and the call usually takes about 50 seconds. That's terrible. We can even achieve the success rate of telemarketing by 80%. However, different products, we basically sell insurance products and IT products, such as telephone, telephone and server. We can basically achieve 30% or above, 80% best. We usually only make a phone call. Some items are like millions of bills. That's the process of documentary. I don't have statistics in the country at all times, and the number of foreign countries is 14 times.

Abroad do not so high, I do in the domestic sales to sell less than ten thousand yuan products, I basically say no more than two or three times, most of them are a phone call.

Of course, if I sell millions of products, I have half a year's list.

(11:50:29) the host said, "are you doing this?"

Consulting more, I consulted some items, what products he wanted to sell, and I brought the team to copy all of them, so that all of them were copied into me. This is very effective, for example, the products of PHS which I just said, they sold two PHS everyday, they broke down, and they simply couldn't sell them. We basically sold 350 pieces a day, most of which were 680, and the whole business hall was queued up to go outside. On the road, people were buying everywhere. The same products, the same group of people, we would copy our experience. I think the growth of these people everyday, I copied them into my ability, and even some people exceeded me, because some people even exceeded me because he was in the phone every day. (11:50:37) Tian Shuhong said, "I am

(11:50:46) the host said, "we introduce teacher Tian. Her marketing telephone marketing performance has been increased by 150 times. The average performance of the trainees has increased by 200% during the two day training, which is very good.

(11:51:32) Tian Shuhong said, "I am doing something good, and I am good at it and I like it."

(11:51:39) the host said: in fact, every salesperson should have the mentality of Tian teacher, who is good at and likes it, so that the performance can be achieved.

(11:51:46) Tian Shuhong said: and I think this industry is very promising and promising.

(11:51:54) the host said: so listen to our live friends, don't lose heart. According to Tian teacher, telemarketing is very promising.

I've heard that there are still more fortunate people than I am, and you want to sell insurance in China, which is much more difficult to sell, and earn more than more than 30000 a month by telephone, and this insurance company does not exceed more than 30000 in China. It is a very young group of people who are willing to do this. I remember when the insurance company came, I consulted them. I told the manager that if I had gone back for five years, I would have been a telemarketing salesperson on your side. I don't believe I was told that one year later someone got a monthly salary of thirty thousand yuan, that is selling insurance, which is simply invisible and untouchable. (11:53:43) Tian Shuhong said, "I feel lucky."

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(11:53:51) the host said, "net friend: before you call, you are very nervous. How can you overcome this mentality?"

(11:54:04) Tian Shuhong said, "everyone has different ways. Some people like to drink water to relax this tense state, because this is a state, for example, in the morning, it is very good to dress up. Some people say that good sleep at night helps second days, because you are very energetic, and you feel confident and happy second days. Then some people will feel that eating a bit of chocolate will give yourself a review. There are different ways to relieve this state.

(11:55:08) Tian Shuhong said, "remember clearly, to whom, his phone calls, the time he calls, and the things he calls, are all written down, and you will call the bottom of the phone, call his name, what things, and some people have also practiced countless scripts of the phone script. Once I was a student, he could do the best in the team I carried with him. I shared with him why he asked. He said I was also learning to write scripts to you. I practiced countless times and practiced to my family. He was very confident, and he knew what he was saying.

(11:56:37) Tian Shuhong said, "the charm of the phone shows your charm. It is your charm that moves the other person. You talk all the time and talk about other people's words. There is no way to impress others, to practice. When it comes to persuading others, I want to feel comfortable in the shop. Then I will talk to the client again.

(11:56:43) the host said: first, persuade yourself, then persuade the customer.

(11:56:51) Tian Shuhong said: Yes, and then you feel that the voice is your charm. You say it, customers think you are what kind of person, customers think I am a beauty in the south of the Yangtze River. Actually, I am the old man in the northeast. Because I am tall and tall, I am a northeastern person. Customers think I am thin and small, and feel that it is a beauty in the south of the Yangtze River. It mainly depends on your voice and words to impress others.

(11:57:05) the host said, "do you have CD-ROM, book and want to buy it?"

Many netizens want you to do live broadcast in the afternoon.

(11:59:49) Tian Shuhong said: Thank you, thank you very much for the morning time, spend so much time to communicate with me, I feel very benefit, because time is limited, I am very interested in what these businesses do.