Insoles Propaganda False Deceive Consumers &Nbsp; &Nbsp; Carrefour Lose Money.

November 1st hearing

Mr. Yu said that in June 30, 2008, he shoppers at Carrefour's Tongzhou store and saw the "socks not wet" insole made by Beijing Hua Kangtai trading company, which costs 2.5 yuan per pair.

Insole label: "can achieve dry and deodorant, prevent foot disease, fabric composition: cotton 100%".

Mr. Yu said he had beriberi, often needed to change his insole, so he bought 70 pairs of insoles for himself and his family.

After using, Mr. Yu felt that the insole was not like pure cotton products, and his family also had symptoms of beriberi.

After testing and confirmation, the composition of the insole is cotton 51.9% and polyester 48.1%.

So Mr. Yu asked the court to order Carrefour to refund 175 yuan, 175 yuan for compensation, 200 yuan for compensation and 8 yuan for compensation.

Carrefour argues that the Chinese Kangtai company is a regular professional enterprise. The company has fulfilled the reasonable duty of review of the seller from the proper channel.

In addition, the propaganda content on product packaging is a general description of the characteristics of the product. There is no case of propaganda and medical efficacy. Whether the drug administration law should be violated shall be determined by the administrative organ and not within the scope of the court's case.

Carrefour also believes that the insole is a durable commodity, and the plaintiff buys 70 pairs of insoles at a time, which is obviously beyond the normal consumption needs. The plaintiff is not a consumer and has no right to make compensation according to the consumer rights protection law.

Court hearing

The court held that if the consumers' rights and interests were damaged when buying or using commodities, they could demand compensation from sellers.

Mr. Yu's purchase of insoles at Carrefour Tongzhou store is far below the standard of cotton 100%, which is advertised in its label.

The defendant exaggerated the quality of the product, shoddy and constituted fraud.

If an operator provides goods with fraud, he shall increase the compensation for his losses in accordance with the requirements of consumers, and increase the amount of compensation to double the cost of goods purchased by consumers.

To this end, the court ruled that Carrefour should refund 175 yuan, compensate 175 yuan, and compensate for the detection fee of 200 yuan.

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It is understood that Ms. Liu, who bought 40 pairs of insoles from Carrefour's Tongzhou store, also brought Carrefour to the court.

Finally, the court found that Carrefour constituted consumer fraud on the same grounds, and compensated the 200 yuan according to the principle of "buy one loss one".