High EQ Negotiation Skills
Speaking of negotiation It always makes people feel that the killing of both sides is a chilling thing. Well, in fact, you think too much. The real essence of negotiation is a problem solving. thought patterns Therefore, negotiation is to persuade and to coordinate conflicts.
Basic negotiation Problem solving model It includes the following:
(1) interest intersection method:
This method is super excellent. If you want to find a truly win-win solution, it is recommended that you learn to walk away.
The essence of this method lies in "not talking about position but talking about interests". What does this mean? That is to say, when negotiating with others, do not insist on each other's superficial requirements, but find out the real needs of each other.
For example, if you ask your boss for a two week break, how can the boss insist on a two-week break? From the point of view of each other, the party needs to rest for two days on a weekly basis. How can it achieve a win-win situation? It seems that there is no chance at all. Is it right? But let's do something else to think about the real needs of both sides: we have to stop for two days in order to improve the quality of life, while the boss is unwilling to take more holidays.
It is hoped that the profits of the company will remain unchanged. Think again, in fact, the interests of both sides can definitely coexist. Then the direction of solving the problem should be directed towards finding the best way to get the best of both worlds. Yes, you can go to work for five days a week, but the working hours extend one hour a day, both in the leisure life and in the production performance. A compromise is coming out. This is a win-win solution.
(two) collectivity hook method:
Assuming that the contents of the negotiations are ABCDE five, it is better to try to combine them with one policy, such as putting A, D and E together, so that the power of negotiation can be greatly increased. For example, when negotiating contracts, we can talk about delivery time, price and after sales service. (if you pay so, we will provide... Service... Collectively, collectives can expand resources and increase flexibility, and the probability of negotiation increases greatly.
(three) issue cutting method:
By cutting a big issue into a few small questions, this will widen the space for the exchange of interests between the two of them in order to reach a consensus.
For example, when a supervisor suddenly asks you to join another working group, the big issue of "go away" can be cut into "when to go", "what role to go", "how long to go", and how to arrange the aftermath.
Similarly, if you want to ask your boss for a 5% raise, you can also cut it into "when to add", "several times plus", "under what conditions to start adding" and other topics to discuss.
Negotiators suggest that cutting topics will be the most important solution when there is only one topic on the table, but not to mention it. {page_break}
(four) parallel exchange method:
If there are several major issues that need to be addressed, and each of them has some of the most important matters, then we can first pull these issues out and negotiate with the principle of exchange concession. For example, if the management concession on overtime pay, then the Labour Party will compromise on the number of days off. This "parallel exchange" that you give me what I want, I want to give you both sides will get a good atmosphere of interaction, and contribute to the success of the whole negotiation.
1. at the beginning, we put forward more requests to reserve concession space.
The purpose of this approach is not only to increase the flexibility of consultation, but also to create a sense of pleasure and achievement after the concession.
2. avoid confrontational negotiations:
Instead of saying, "I want to talk to you about my needs," and say, "I suggest we work together to find solutions." and when the opposition expresses strong opposition, "how can you say so?" "To remind the other side of another way of thinking. To avoid confrontation between the enemy and ourselves, there is no way to negotiate.
3., the anger of the other side is regarded as a negotiation skill rather than an emotional response.
In case the other party is unhappy, we should express moderate respect, but do not let the other person arouse their negative emotions. For example, you can say, "I understand you are not very satisfied with the proposal", then find out the true idea of the other party: "then what do you suggest we do?" there are two advantages of this approach. One is that it will not allow itself to misunderstand the intentions of the other person in a confused situation and make a wrong concession. (in fact, as long as you take a step back, you automatically withdraw three steps); in addition, in case the "anger" is the negotiation performance of the other party, it will not obscure the focus of the negotiations.
4. let the other person feel that he is the winner.
One of the definitions of high EQ negotiations is that both sides have a sense of accomplishment when negotiations are completed. Therefore, high EQ negotiators will make the other side feel that they are victors. The practical measures include: the smaller the space for concession, the slower the speed (let the other person feel that you have been pushed to the bottom line), let the other party make the final proposal, rather than yourself (the same plan lets the other party speak, the other party will think you promised him).
5. tell the other person that there is a way out instead of threatening him.
It is especially important to negotiate with superiors. Instead of saying, "if you don't get a raise, I will leave". It is better to say, "if you find it difficult to get a raise, I may have to consider other alternatives first, and then come back to work for you and the company after my financial condition improves."
I believe that your negotiating skills have been greatly increased. Finally, don't forget that honesty is the foundation for successful negotiation.
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