A Salesman's Compulsory Course: Pay Attention To Etiquette &Nbsp; Pay Attention To Taboo.
"Credit is not only a virtue, it is also an ability."
In ancient China, when a child was at the beginning of his initiation, the teacher had to teach students etiquette, etiquette, congratulations and so on. It was cumbersome and difficult to get through. The average person was one or two or not clear.
Customer
Dealing with
Salesman
At least, it should be clear about etiquette, etiquette and congratulations, because it is always available.
Think of the salesmen in the 80s, with a few packages of Hongta mountain cigarettes in their pockets, they were very angry when they arrived in the enterprise. At that time, they were very chic, but in twenty-first Century, people would think that you are a salesman from the township enterprises in remote areas, and they will not smoke your cigarettes at all.
Miss this title, in the early 90s, is still fashionable for young women. Once upon a time, some places called miss miss three as miss. Therefore, women in some places do not like to call her miss, which is obviously worth noticing.
In China's traditional culture, respecting the elderly is a great virtue. In the past, the old factory director, the old manager, the old secretary and the old director could all get the satisfaction of the other party. But with the implementation of the policy of younger cadres, "old" means that it is not far away from the stage. Therefore, the word "old" is taboo in the management level.
It has been an impolite act.
In the past, people liked to live on their own, but not now.
Generally speaking, it is not difficult for a salesperson to be polite and polite, and generally can do it. In particular, we should draw the attention of salesmen to some places that are easy to neglect but also the most dangerous.
That is to say, when we go to a client, we are usually not rude. This is not a special reminder, but it is hard for us to guarantee that when we fail to do business, we will be able to maintain a gentleman's demeanor when we are disappointed to leave our customers.
Since business has not been concluded, we need to talk to others again.
etiquette
Did you add it?
This is the basic accomplishment of a salesperson. In fact, there is another business opportunity.
If we lose a chance to make a business, then can we not get a good emotional exchange in this engagement? This unsuccessful one can naturally become the foreshadowing of the next success. It will be deeply impressed by the good impression in the mind of the customer. It is even more important than a business, because business is never done.
When customers come to the factory to investigate and negotiate business, they believe that the ceremony to receive the airport or the station will be very grand. Similarly, this kind of reception for guests is the same, and the difference is in the delivery of guests.
There are many business friends who mention unpleasant exchanges, and none of them is concerned about the reception.
Yes, the general manager is very busy. The deputy general manager is also very busy.
Business executives, of course, are not idle all the time. Since the business is not successful, everyone's opinions are too far away. The sending station has to let an office clerk and a salesman go together. However, this contrast with the grand solemn reception is too big, giving people a sense of abandonment. At the same time, it also makes people feel that the company will never come back again, which is a fatal blow to the image of the company.
It turns out that your so-called etiquette is directed at that possible business, not me, but business is not enough, and manners are gone. Friends are not there. What a sad thing to do!
In marketing activities, it is probably 100% that we can get the etiquette ahead of us, and we always keep the same. Maybe we do not want to go to 30%.. We have no intention of laying out a lot of tedious details. Instead, we will elaborate on such a way of thinking.
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