Employee Relations Combined With Corporate Coaching -- Performance 100%

　　 staff Relationship and enterprise Coaches play an important role in assisting enterprise transformation, employee career planning, and improving management functions. Make good use of both sides' expertise and resources, and let employee relationship and enterprise coach hand in hand to create a better job together. Environmental Science Let staff performance and organizational effectiveness complement each other.

The Taiwan business is in the world. market Get a place and integrate accurately with the future trend of the industry.

Overtime is a common practice and the pressure of work is accumulating to a new high. How does a company manage employee psychology and create a positive working environment to help employees get out of a job in stress and challenges?

Employee relations department usually plays the most important role in the company's psychological care of employees. In the general enterprise's establishment, if there is no employee relationship department, there will usually be administrative units or assigned teams to share the needs of employees.

In the human resources unit, there are four major functions: selection, use, education and retention. The staff relationship department is most closely related to the function of the company's retention. However, the difficulty of the employee relationship department's operation is that it is not fully valued by the senior executives. It is difficult to measure the performance of employee relations without the combination of organizational strategy. In many companies, it becomes "nice to have" instead of "must have".

How to unlock the employee relationship department? How to play an indispensable role in the operation and growth of the company? Try to let employee relations and enterprise coaches join hands, and it is possible to create a new world in the enterprise.

　　 EAP combined with coaching system

Employee Assistance Program (EAP) is an important responsibility entrusted by employee relations department. EAP takes care of staff needs, solves problems of employees' lives, promotes physical and mental health, and helps employees enhance their centripetal force and cohesiveness towards organizations.

EAP not only provides care for employees' lives, but also hopes to reduce employee turnover and help companies retain good talents. According to the survey, in the implementation of the staff assistance program (taking the high-tech manufacturing industry as an example), an average of 90% work adjustment assistance; 88% in the exit interview; 84% in the sexual harassment problem assistance, 80% in the work pressure and interpersonal relationship assistance.

In recent years, EAP experts and scholars have begun to advocate that the concept of Coach (Coaching) should be introduced into enterprises, especially in measuring the needs of enterprises and employees.

EAP scholar Blair puts forward that employee assistance not only needs to know the needs of employees, but also needs to understand the needs of employees in stimulating their potentials and career growth. Blair puts forward that EAP can combine with enterprise coaches, put forward the mode of "Business Coaching", and improve the added value of EAP to enterprises. In addition, Andy LeFave, founder of Alliance EAP, said that when he began to help EAP with the method of Corporate Coaching, the company's assistance to the EAP service range from health and welfare benefits to the overall career development of employees, the establishment of leadership ability included: helping staff communication skills and resolving conflicts, not only enhancing the core functions of employees and organizations, but also helping organizations achieve higher performance.

In addition, Bratton, a EAP scholar, has suggested that, combined with the service of coaches, the consensus of senior executives can be condensed to enhance organizational productivity and enhance the influence of EAP. Next, we will discuss where companies are suitable for EAP & Coaching to work together.

　　 Coaches help understand core competencies

In 2004, Right Management Consultants revealed that 86% of the companies had used corporate coaches to improve their leadership potential and achieve organizational goals. According to the Harvard Business Review (Harvard Management Review), American companies spend about $1 billion a year on average Executive Coaching.

Linkage management consultants have suggested that Coaching has been widely used in enterprises, and the reasons why enterprises use Coaching include: improving organizational performance, promoting organizational change, teamwork and successor management.

In Triner Associates, Inc., the Jean Triner of the general counsel proposes the following areas that are suitable for Coaching cooperation with EAP:

1. career development: employees are the talent assets of the company, especially those with high potential for promotion. The organization is willing to invest in employees and attach higher responsibilities and positions. Employee relations usually provide counseling and transfer services. Coaching can help employees understand their core competencies, set goals for development, provide training in management leadership, and enable career development and organizational operation to grow together.

2. the development of management functions: the company executes employee training and performance management every year, including achieving goals and providing feedback that can be improved. However, many companies do not provide feedback on employees' growth, or do not care about the development of employees in the organization. Employee relations attach importance to the long-term development of employees in the organization. Coaching's professional will make recommendations on these data in terms of objective and staff growth needs, in order to meet the retention motivation and growth needs of employees in the company. In particular, in managing functions, finding Gap through performance feedback and evaluation process can help employees focus on improvement and development.