Shopping Has Gifts. Why Do Businesses Not Prompt?

2011/1/3 9:26:00 63

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Industrial and commercial reminder:

Consumer shopping

We should first understand the content of the activity.

Many businesses will launch various activities of "giving full gifts" in various promotional activities such as festivals and festivals.

Market

There are many activities and lots of discount during the peak sale period, but there are often consumer disputes in the process of operation, causing consumers dissatisfaction.

Shahekou industry and commerce department pointed out that business promotion activities should pay attention to strengthening management and fulfilling commitments.

Ms. Zheng bought a woolen coat at a shopping mall, worth 3300 yuan, while enjoying the discount. She also received a scarf from a special store. When she returned home, she found that a series of activities had been launched in the newspaper on that day. According to the leaflet, Ms. Zheng spent 3000 yuan on her gift. She also received a gift of 100 yuan worth of grain gift from the mall.

But I didn't get any hints in the whole process of shopping.

Ms. Zheng found a shopping mall the next day and suggested that she should also get a gift.

The shopping mall will take the activity as the date of the shopping list, and the missed time will not be granted.

Ms. Zheng was not satisfied with the explanation of the shopping mall, and then lodged complaints with the business department.

After investigation and understanding, the industry and Commerce staff did not hint the content of the activity, and the responsibility was in the business.

After mediation, the shopping mall presented a gift box to Ms. Zheng.

At the same time, business reminds consumers that holiday shopping is more discount and more complicated forms. Before shopping, you can know the contents of activities well before you go shopping, and actively protect your rights and interests.

Reporter Bi Zhongwei