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Don'T Forget To Sign Details Of &Nbsp; Maintain Your Legitimate Rights And Interests.

2011/2/18 15:28:00 129

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During the Spring Festival, many people choose.

Custom made garments

However, I have recently discovered that some clothing custom shop clothing services only stay in the state of oral agreement.

The relevant departments remind consumers that if there is a dispute over custom-made clothes, no written agreement will make it difficult to safeguard the legitimate rights and interests of consumers.

Miss Zhu, a consumer, recently revealed that a family in Binjiang Road near

Couture

I made a Chinese cotton robe and I made it with my own picture.

The shopkeeper said that there was no fabric in the shop at present, but it could help Miss Zhu buy it elsewhere, and the effect would be exactly the same as the photo.

After the shopkeeper has measured the size, he makes a 2000 yuan custom fee and asks for a deposit of 1600 yuan.

After paying the deposit, Miss Zhu asked the shopkeeper for a receipt, but the shopkeeper only provided a business card with the words "gold painted dragon and Phoenix robe (Chinese improvement) totaling 2000 yuan and deposit 1600 yuan".

Miss Zhu thought it was wrong, but the shopkeeper assured her that she had been honest for many years.

Years later, Miss Zhu received a call to pick up her clothes and took her clothes, which disappointed her greatly.

Cotton Robe

The color and photograph are too far away, which is not my favorite color at all.

The thickness of the cotton robe is too thin to become a jacket.

The pattern and the level of drawing on the cotton robe are far from the picture.

Miss Zhu told the shopkeeper that the cotton robe did not meet the requirements of the photo, and the deposit should be refunded by 1600 yuan.

The owner said that the picture would be chromatic aberration. The appearance of the dress was seen in Beijing. It was almost her own appearance. She had reached a consensus with Miss Zhu about the details of the dress and could not refund the deposit.

After visiting the clothing shop of a textile city in the city, the author found that most shopkeepers did not sign contracts with customers when they said they wanted to make clothes, mostly verbal agreements.

On the 17 day, the author consulted the staff of the 12315 consumer complaints hotline on the question of Miss Zhu, and the staff said that when making clothes, consumers should reach a written agreement with the owner on the details of the clothes, such as the size, texture, color, delivery time and after-sales service, and sign the contract form, so as to safeguard their legitimate rights and interests when disputes arise.

The staff also said that it would be very difficult for customers to safeguard their rights if they reached an oral agreement with the shopkeeper.