Status Of Document Management In Knowledge Management
Knowledge management often leads to knowledge management in the process of knowledge management project development.
Document management
Debates on the relationship.
Enterprise archives managers often worry that the development of knowledge management projects will affect the operation of their departments and worry about being replaced by knowledge management.
In fact, the widespread popularity of knowledge management does not mean that it will replace enterprise document management.
knowledge management
The important part of the generalized category and its role and function in knowledge management are still crucial, and we can not just see the knowledge characteristics of the document management objects.
The importance of document management in knowledge management is mainly embodied in the following three aspects:
The management of explicit knowledge is the most basic content of knowledge management.
Document management of all kinds of important explicit knowledge documents is the most basic content of enterprise knowledge management.
A survey conducted by the Delphi consulting group shows that about 46% of the knowledge gained in the organization is in the form of text and electronic documents.
As a record of enterprise activities, enterprise documents condenses the knowledge, experience, experience and lessons gained by employees in various activities, and is the "precipitating container" of enterprise knowledge.
Another example is IBM Lotus in its enterprise knowledge management software product white paper: "documents are containers of knowledge and materialized explicit knowledge, which contains a lot of knowledge property of enterprises.
It is a major goal of knowledge management to acquire knowledge based on document content in a timely manner, without restriction from geographical and organizational forms.
Explicit management
Knowledge is an important means and way of knowledge management.
Tacit knowledge is the source of the core competitiveness of enterprises.
However, because tacit knowledge is stored in the brain of employees, it is more difficult to achieve shared knowledge than explicit knowledge.
Promoting tacit knowledge dominance is the main strategy of tacit knowledge management, and promoting tacit knowledge to explicit knowledge has always been an important task of knowledge management.
Enterprise document management, which controls the generation, processing, daily storage and utilization of all documents within the organization, is an important channel for the conversion of tacit knowledge to explicit knowledge. Besides, the quality standard documents, operation manuals, business guides and employee manuals of enterprises are all the key contents of enterprise document management, which are also the results of the manifestation of tacit knowledge.
Therefore, document management is very important for the organization to achieve knowledge management.
The rigorous character of document management is a powerful complement to knowledge management sharing characteristics.
The core of knowledge management is knowledge information gathering, sharing and application. It is a management activity that encourages all staff to participate. Therefore, it is difficult to guarantee the high value and strict timeliness of all knowledge and information gathered by strict institutional constraints.
Strict institutional control and behavioral norm constraint are not conducive to the emergence of knowledge sharing behavior, which is not conducive to motivating employees' knowledge innovation application, and does not meet the goal of knowledge management innovation.
Document management, especially enterprise archives management, has formed a strict management system as a business process in enterprise operation management.
Document managers put considerable effort into ensuring the timely classification, collation, editing and pmission of documents, archiving and keeping scientifically, and strict security control strategies and authority management measures to ensure the safety of core information of enterprises.
Enterprise archives truly record the process, content and result of knowledge innovation activities of enterprises, and they are legal certificates for enterprises to own certain intellectual property rights.
When intellectual property disputes occur, they can even play a vital role in voucher.
Because of this characteristic, enterprise archives can also become a powerful weapon to protect intellectual property rights of enterprises.
Knowledge management is based on effective document management. Under the conditions of explicit knowledge standardization and structured storage in the key areas of enterprises, the innovative application of knowledge management in knowledge pfer and sharing application links, tacit knowledge management and knowledge culture cultivation can be expanded. The management of enterprise knowledge assets can be more secure, and the operation and flow of enterprise knowledge can be more efficient.
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