Group Buying Nike 8500 Double Refund Million Love Network, Said The Supplier Issued Fake Shoes.

Recently, a family name is Love help network Of Group buying The website is famous. It is understood that the love gang was launched on ~5 3 April 28th. Nike The shoe group buying project has received complaints from consumers, claiming that shoes are fake.

May 12th, from the understanding of AI Bang network, as at 14 o'clock in May 11th, the netizens have returned more than 100 million of the total amount of money. AI Gang said that the emergence of fake shoes is due to its cooperation with a Nike sales agent in Changsha did not promise to issue genuine shoes according to the contract, at present, the love side has started legal proceedings.

It is reported that, in view of the problems existing in the group buying industry, such as fraud, incorrect goods and related laws and regulations, the relevant state departments have set up a group buying research team to provide a basis for future regulatory policies.

　　 Consumers: love to sell fake shoes

Mr. Wang, who took part in the Nike shoes group, said: "I saw the sales of Nike shoes on the gang in April 28th. The original price was 528 yuan, which was only 128 yuan. Not only did the package still guarantee a false price of three yuan. Customer service commitment is genuine, I bought this shoe. " It is understood that the end of the group purchase, the sale of 8500 pairs of Nike shoes.

However, the consumers who received the goods were disappointed. "Shoes get a bad smell on their hands, and the bottom of the shoe is inconsistent with the back. It can be seen as fake at a glance." Mr. Wang said.

The official responsible for the help said that in May 11th, a letter of apology was sent to the netizens and an emergency plan was launched. As at 14 o'clock in May 11th, the help group had completed the refund operation for all the users who purchased the shoes, with a total sum of 1 million 88 thousand yuan.

For many netizens, they said they had not received any refund. Kong Xiaojiao, director of the public relations department of AI Bang network, said: "the user refund will be paid immediately after payment by Alipay, Fu Tong Tong and so on. The user refund of bank card online payment will be paid after 3 to 5 working days (except holidays)."

　　 AI Gang: suppliers fail to deliver by contract

After receiving the feedback from netizens, the love group stopped the group purchase and started a refund after delivering 20% or more than 1600 pairs of shoes. Although some consumers have received a refund, but before the love network promised "fake one lose three" but not below.

AI Fang said that the fake shoe was due to its cooperation with a Nike sales agent in Changsha who failed to issue genuine shoes according to the contract. It is understood that the contract signed by the AI gang and the above suppliers has such clauses as "the consequences of consumers' non quality factors caused by product quality problems, and all responsibilities are borne by businesses, and products are punished by a penalty of three".

"The behavior of the merchant has constituted a commercial fraud. At present, we have started the legal process, which will enable netizens to act on behalf of the netizens to enable them to fulfill their commitments in accordance with the law and safeguard the legitimate rights and interests of the vast number of netizens and AI Bang network." Although the qualification examination of merchants in the early stage is strictly implemented according to the business audit process of AI Gang, it is difficult to control the logistics links because of the lack of monitoring in the delivery process.

Contacted with Changsha Nike sales agent, the other side denied cooperation with AI gang. When asked about the specific circumstances, the other side said something was not convenient to answer, then hung up the phone.

　　 Group buying industry regulation needs to be improved

While the group buying industry is developing rapidly, the relevant laws and regulations are not yet in place. Wu Xuefei, an analyst with the China Electronic Commerce Research Center, believes that there are many needs to improve in the group buying industry. "The target of cooperation with the group buying website is not clear. On the other hand, group buying pursues large numbers of customers and very low prices. Because of its rapid development, the staffing and business audit and cooperation are not enough.

Wu Xuefei said: "in order to provide a basis for future regulatory policy, the State Administration of industry and Commerce has set up a group buying research group in April, and appointed the Bureau of industry and Commerce Bureau of three cities in Beijing, Hangzhou and Guangdong to buy enterprises. I believe there will be relevant policies soon."