Dangdang Returns Service Upgrade: It Can Be Tried On The Spot.
In the middle of May
Dangdang
After announcing the introduction of the "refund 0 waiting" service, it upgraded service again and launched a new after-sales service policy for clothing. It promised that the clothing and footwear products sold by Dangdang would be free to try on the receiving site.
The introduction of this value-added service aims to dispel the concerns that customers can not try to wear online shopping clothing products, and further improve customer satisfaction.
Shopping
Experience.
In the middle of May, Dangdang announced the launch of the "refund 0 waiting" service.
clothing
After sale service policy, promised to sell clothing and footwear products Dangdang sales, customers at the receiving site can be free to try on, try not satisfied can be returned on the spot.
Dangdang clothing department official told reporters that the site trial service is currently limited to Dangdang self operated clothing and footwear products, not including underwear, socks, bra and other underwear products, the introduction of this value-added service aims to eliminate customers online shopping clothing products can not try to worry, and further improve customer shopping experience.
"Not trying on the spot, experiencing, and making convenient returns are always one of the bottlenecks that impede the popularity of online shopping.
Dangdang launched on-site trial service, is to break this bottleneck of integrity, and further reduce the distance between online shopping and physical store shopping, and truly realize the intimate 360 degree VIP experience.
The responsible person said.
It is noted that the current Dangdang clothing shopping mall covers dozens of subdivisions of men's clothing, women's clothes, sports, underwear socks and so on. The famous clothing brand merchants include hundreds of NIKE, kappa, Adidas, MIZUNO, CONVERSE, Pepsi and so on. In the near future, there will be adoring, Lining, Hummer, FOX and other big brands in Dangdang clothing mall.
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