Taobao Incident Is A Retrogressive &Nbsp; Price Adjustment Lacks Supervision Mechanism.

Yesterday was the world standard day. The Guangzhou quality and Technology Supervision Bureau held the 2011 world standard day celebration on the theme of "standard leading and improving quality" in Guangzhou Hero Square. For the recent "Taobao mall's dissatisfaction with higher merchants' fees and collective attacks on big sellers", the experts believe that the Taobao incident was caused by the lack of e-commerce service standards. TaoBao This is a step backward.

Experts say

Taobao's price adjustment lacks supervision mechanism

Huang Weiqun, Secretary General of Guangdong E-Commerce Association, said: "the whole event is likely to be relatively high for Taobao. Economics Efficiency, but the lack of social responsibility and integrity is a retrogression and a disadvantage in the long run. At present, SMEs in China are facing more difficulties in economic development. Taobao will improve its margin from the interests of small and medium-sized enterprises. "But many big companies in China will give back to society and help small businesses and customers after making money. Taobao should not do that." He added that many small and medium enterprises are not satisfied with the practice of Taobao now, but it is not illegal to adjust the price strategy, but it is wrong from the perspective of integrity. He believes that the main problem is the lack of supervision and management mechanism in the current e-commerce. To solve the current problem of Taobao, first of all, e-commerce should set up a service platform access standard and supervision and management mechanism, such as holding a hearing like taxi price adjustment before adjusting prices, so that there can be a system to follow.

E-commerce lacks service standards

In yesterday's mobile e-commerce Standardization Forum, Huang Zirong, Secretary General of Guangdong provincial network consultative conference, told the new express reporter that the Taobao incident was analyzed from another angle, which was also caused by the lack of e-commerce service standards, and the domestic e-commerce industry still had no unified service standards at present. "Although Taobao has a similar store level standard, it is a standard set by enterprises, and it is inevitably biased." He said that although this incident is only an independent individual event, we hope that the parties concerned can properly handle disputes, set up e-commerce standards as soon as possible, and safeguard the healthy development of the e-commerce industry.

It is understood that the Guangdong network spanaction service specification Imperfect In order to deal with consumer complaints in a timely manner, Guangzhou quality and Technology Supervision Bureau will introduce a series of service standards to regulate network spanactions. At present, two service standards are being solicited. The former will be formally implemented in January next year, and the latter is in the approval process. It is expected to be introduced in the second half of next year.