And Eagle Technology Service System: Where There Are Cell Phone Signals, There Are Hawks.

As a dark horse in the global NC cutting industry in recent years, Shanghai and Eagle Electric and electronic Polytron Technologies Inc (hereinafter referred to as "Eagle Technology") has attracted great popularity in the industry due to its advantages in technology, services and cost-effective products.

As one of the highlights of Eagle Technology, service provides a differentiated development path for the idea of "Popularization" implemented by the company. From the industry's "4S services", "three 100 services" to "119 services", Eagle technology has a good service in terms of service.

CISMA in 2011 (China International) Sew During the equipment exhibition, Eagle Technology launched the slogan of "serving the eagle with mobile phone signals". CISMA Exhibition There will be a bright spot.

　 What kind of story is there in such a slogan? It reflects the mental course of an enterprise service. This article will take you to explore it.

The way of "differentiated development"

CISMA2011, and Eagle Technology launched the "3G wireless remote support service system" has become another major feature of the NC cutting industry. "Where there are mobile phones, there are hawks to serve". The introduction of 3G wireless remote support service system has solved the chronic disease of the industry that the NC cutting equipment is not maintained in time and the maintenance cost is too high.

In the past, a numerical control cutting machine often had to solve the problem of a small software failure or even restart the control computer. However, because of the inability to understand the equipment in time, it had to wait for the maintenance engineers to check on the premises, thus delayed the use of the whole day to two days.

It is envisaged that if the fault can be known to the after-sale service personnel in advance, the trouble will be eliminated in time before the failure occurs. The problem of delayed production due to overhaul equipment will result in the loss of the enterprise and the user can really get the most benefit from the CNC cutting equipment.

Wireless 3G remote service support system, cutting-edge technology, many highlights.

CISMA2011 period Eagle At the science and technology news conference, and hawk technology chairman Yin Zhiyong introduced the company's new remote service support system. He pointed out that there are services with hawks in the places where there are cell phone signals, while conveying the superiority of the remote service system to the outside world, it also shows the determination of eagles to pursue perfection in service.

"Eagle Technology wireless 3G remote service support system, specifically, has three distinctive features, these functions can provide users with higher efficiency and more benefits.

　 First, forecast analysis and early warning.

The system can analyze and analyze the running status of the CNC cutting equipment in advance, predict in advance, carry out maintenance and early warning in advance, and avoid the loss caused by the shutdown of CNC equipment.

　　 Secondly, guide maintenance and prepare ahead of schedule.

The system can inform the after-sale engineering maintenance personnel of the cause of failure in advance, so that the after-sale engineering maintenance personnel can make preparations ahead of time, provide timely troubleshooting solutions and repair, so as to avoid delays in production due to overhaul of equipment, resulting in losses.

　 Third, anytime, anywhere, closely guarded.

After the user has used the system, he is equal to 24 hours after he has the aftermarket maintenance personnel of Eagle Technology. He can carry out the maintenance and maintenance of the equipment and emergency response to the equipment malfunction of the user at any time and anywhere.

Chairman Yin Zhiyong detailedly analyzed a series of unique functions of the system. In the face of reporters' doubts about the safety of remote services, Yin Dong also seems patient and meticulous. {page_break}

"Eagle Technology" launched the wireless 3G remote service support system, is the only one in the industry has this high-tech enterprises. The system is based on the third generation 3G wireless mobile communication technology (CDMA EVDO/WCDMA/GPS), which is used for remote monitoring, maintenance and emergency response processing of user numerical control cutting equipment.

Simply put, as long as the mobile phone or GPS signal can reach the place, and Eagle Technology 3G wireless remote support service system can track the operating CNC cutting equipment, and real-time analysis of the equipment, timely adjust the state of the equipment, before the fault occurs diagnosis and maintenance.

Therefore, the remote service system is very stable, compatible and widely applied, and there is no problem of Internet system vulnerable to attack in system security.

　 Therefore, the eagle remote service support system is safe, and there is no danger of virus intrusion and data leakage.

After installing the 3G wireless service system, users can really improve the running rate of equipment and reduce the cost of equipment maintenance. At the same time, no matter how far it is, we can get a long distance after-sales support service with Eagle Technology. In addition, it can effectively enhance the brand image of the user and enhance the competitive advantage of the product.

With the popularization and application of Eagle Technology 3G wireless remote service support system on CNC cutting equipment, it will surely bring more timely, stable, high-quality and comprehensive after-sales service and tailoring solutions to users.