Clothing, Footwear, Commodity Complaints, "King"

Businesses sell fake products from the three stations wholesale to large commercial buildings, from night market stalls to supermarket shelves.

Due to the uneven quality of the products, the problem is getting together, making it one of the top three consumer complaints hotspots in 2007: last year, 1105 complaints were made on daily commodities, accounting for 13.6% of the total complaints.

According to statistics, the daily complaints of the general public include clothing, shoes and hats, ornaments, cosmetics, bags, stationery, toys, hardware, bedding and so on, of which clothing and footwear are "complaints".

The main problems include: Pilling, fading, deforming, and opening of the fabric in short time; leather shoes degumming, bottom breaking, cross section and pan nitriding.

Some businesses do not fulfill the "three package" responsibility, or deliberately deceive consumers, and pretend that such goods are not "Three Guarantees".

For goods with quality problems, businesses are even more blunting, saying consumers are "using inappropriate" and refuse to return.

In addition, some production enterprises and suppliers exaggerated publicity, for example, some fabric ingredients are labeled as 100% polyester, while the measured component is 100% nylon. Some products are marked with cotton / nylon, and the actual test results are polyester / viscose. Some of the garments are stained with rain and sweat after the dyeing process is unreasonable, and the fabric color falls off.

Consumer Association point of view: people in the purchase of clothing, shoes and other daily necessities should bear in mind that such goods also belong to the national law or the corresponding regulations of Shandong province "Three Guarantees" range, purchase must obtain invoices or shopping vouchers and keep properly, if there is a problem, timely claim or complain.

At the same time, it is suggested that the public should purchase a reputable supermarket or special shop.