How Do Guides Guide Customers To Try On Clothes?
Common error language for boot test
"If you like, you can try it on" and "this is not bad, try it." these two sentences almost become. Couture The classic language of shop sales. "If you like, you can try it on". This language should not appear in the shop, because we do it in fact, we create trouble for ourselves, and create psychological pressure on our customers. It implies that "if you don't like it, don't bother the old lady to take it for you." Some shopping guides only want to see customers enter the shop or start to touch the clothes so loudly that they can hear the calluses of their ears, but in fact they are nonsense, because customers must buy clothes to try them on. "This is not bad, but try it" is due to the lack of professional knowledge of the shopping guide, and the failure to recommend suitable customers. style As long as we see what clothing the customer sees, that is good, causing customers to distrust the recommendation of shopping guide, it can be said that we are buying our own performance so that customers do not take our suggestions seriously.
Correct shopping guide language sharing
Shopping guide When customers are asked to try on, they often receive negative responses. The reasons may be as follows: customers are afraid that they will be embarrassed not to buy it after they try it on, do not know the price and dare not try it on. If they do not want to try it on or do not know which clothes to try, So when inviting customers to try on, they must take care of their customers and try to eliminate their worries.
Shopping guide requires customers to try to wear, first of all, to seize the opportunity, not to put forward the suggestion of putting on trial too early; secondly, to suggest that you must have confidence in trying it on, and that this confidence can be shown through the strength of language and body. Again, it is advised not to give up easily when trying on it. If the other party refuses, you should think of a good reason for asking the other person to try again, and make the customer feel reasonable, but suggest that you try not to wear it more than three times. Otherwise, it will make the customers feel disgusted. Finally, set up a professional consultant image in front of the customers and get the trust of the customers, which will play a positive role in promoting the shopping guide recommendation.
Language template
Shopping guide: you really have a good eye, miss. This dress is the hottest one we sell this week, selling five or six pieces every day. With your figure, I believe you will have a good effect after wearing it. Here, there is a fitting room. Please follow me to try it on to see how it works. (unanswered) take the clothes to take the initiative to guide the customer to the fitting room, especially for hesitant customers.
Shopping guide: Miss, you really have a good eye. This dress is our new model. It sells very well. Let me introduce you to this dress. It is made of * * craft and fabric, imported into XX style and style. It is very popular with white-collar women like you. With your temperament and stature, I think you will have a good effect on wearing this dress. Come on, miss, I'm not good enough to say good-looking. Here is a fitting room. You can wear it yourself. (carrying clothes to guide customers to fitting rooms)
The clothing store guide should have the sense of innovation, and can not always deal with customers' changing needs and increasingly demanding demands with the same language and thinking. If you want to compete for a bigger market share in the competitive clothing market, you have to do something different from your competitors in many details, including communication with customers. Abandoning the deep-rooted concept of bulk goods, sales of clothing stores need constant innovation.
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