Luxury Electric Business Show Net Is Accused Of Selling Fake Brand Shoes Is Fake.

Exclusive investigation

Some consumers reported that they bought the famous American brand NewbarK in the show.

It is fake and verified by NewbarK company.

How to solve the purchase channel and guarantee the "genuine quality" of goods has always been the bottleneck of the development of luxury electric business, and the labelling of the "100% guarantees" is also a matter of various businesses.

Recently, the high-profile announcement was authorized by Ferragamo, a luxury brand in Italy.

It is clear that he has already put on a "genuine guarantee" coat, and enough to make other luxury goods providers red eyed.

Is this really the case? A few days ago, Miss Gao told reporters that a pair of NewbarK brand shoes she bought on the Internet was only a week away from quality problems. The DOLCE &GABBANA (D&G) shirt was also sold like a stall.

The subsequent truth is even more surprising. After Miss Gao turned to NewbarK, she found that the shoes she bought on the show were fake.

The behavior of Xiu Xiu net has obviously touched the bottom line of the "good faith" luxury electric business. As a result, it will naturally lead to the collapse of the credibility of the network, which has always boasted of "100% guarantees".

Phenomenon

Advanced brands purchased

Wear a hole in a week.

In March 29, 2012, Miss Gao bought a pair of shoes called "NewbarK simple fashion European and American series of sheepskin sheepskin women's shoes 307A16L04" on the show online. The price of the show is 484 yuan / double.

Miss Gao is very happy to buy a pair of high-end brand shoes at such a low price.

However, only after wearing for a week, there was a small hole in the shoes that could not be worn again.

Miss Gao immediately contacted the Xiu Xiu net after sale, and submitted the photos of shoes damaged, and other evidence.

Later, she bought a "DOLCE&GABBANA black shirt with blue and white stripes (Global Express)" products on the show. After receiving the shipment, Miss Gao was "angry".

According to Miss Gao, after receiving the D&G shirt, "found

There are many threads that are not different from the stalls.

Immediately after that, Miss Gao applied for self help returns on the show net, uploaded photos of D&G's quality problems, asked for refund, and solved the problem.

Miss Gao told reporters that in the two shopping experience of Xiu Xiu net, it made it difficult for her to trust the electricity supplier. "After these two lessons, I will never buy anything on the show."

However, the story did not end there.

Verification

Brand Company reply clearly

The shoes are imitation.

Miss Gao told reporters that it was precisely because of the above two shopping experiences that made her suspicious.

Because she bought the pair.

The market price of the network is only 1000 yuan.

In order to verify the authenticity of her shoes, Miss Gao contacted her friend in the United States. She sent an email to the contact@newbark.com posted on the official website of NewbarK, and attached the photos of shoes on the show online. She consulted which series of shoes she bought belonged to the brand and told which year they were released.

However, NewbarK quickly replied to Miss Gao's friend's reply: "unfortunately, these shoes are all counterfeit."

Shoes produced by NewbarK never use light colored lining and insole.

Please tell us where you bought these shoes.

I'm sorry! I can't offer any further help on this type of shoes. "

(NewbarK company replied to the original message: Sadly, these shoes are counterfeit, NewbarK shoes were never produced never, and it is in the following three aspects.

"Internet public information shows that NewbarK is an American brand and is famous for its purely hand-made leather custom service.

The reporter recently registered on NewbarK's official website and did not find the same shoes that Miss Gao bought on his website.

Subsequently, the reporter again login NewbarK authorized online store LUISA- CIAROMA.COM found that the brand of shoes, the lowest price after the discount will be more than 2000 yuan, the new product should be more than 7000 yuan or more.

In response to NewbarK's mail reply, it is known that the shoes produced never use light colored lining and insole. The reporter carefully inquired the brand almost all shoes from 2011 to 2012 on the NewbarK official website, and found that New-barK's products lining and insoles are black, not the brown lining and insoles sold in the show.

Before the press release, the reporter once again registered on the show net to find that the "NewbarK simple fashion European and American series of sheepskin sheepskin women's shoes 307A16L04", which has been officially identified as "counterfeit" by Miss Gao, is still on sale, and the price is 15 yuan higher than the purchase price of Miss Gao, which is 499 yuan / double.

The D&G shirt is priced at 519 yuan, which is 159 yuan cheaper than Miss Gao, but it is not available at present.

Lawyer

Selling off is a visible infringement.

Consumers can report to industry and Commerce

Zhang Yanlai, member of the policy and Law Committee of the China Electronic Commerce Association, pointed out that the sale of counterfeit products by Xiu Xiu net obviously infringes the intellectual property rights of the brand dealers, which is a tort.

If consumers buy fake products, they can negotiate with them for refund or refund.

Zhang Yanlai reminded consumers, "the consumer rights and interests law has a principle for the protection of the rights and interests of consumers.

Consumers should pay attention to retaining the shopping vouchers, and collect the basis for proving that the products are fake, and safeguard their rights. "

Hua Ruixing, a lawyer at Guangdong law firm, told the new express that "if it is the sale of the electricity supplier itself, then it will directly sell counterfeit products and report to the industrial and commercial department. The responsibility of the electricity supplier is to infringe the trademark right". "Wang Lihua," he said.

Although the show did not specify whether the shoe web page belonged to the NewbarK itself, it was learnt that the company had adopted a proprietary mode in addition to its earlier cooperation with Ferragamo.

link

The case is not rare.

This article is not the first case of Miss Gao buying fake and shoddy products from online shopping.

Previously, it was reported that Kark had bought a pair of French cock "Le" shoes, which were supplied by Xiu Xiu net in March this year. But after receiving the goods, he found that the products were working more frequently than those of the "Le Kark" trademark in mainland China, Ningbo music Kark.

The company will contact each other to purchase the travel shoes.

After examination by Ningbo music Kark company, and confirmed by the "Kark" trademark exclusive rights holder, Japan's company, the brand is not authentic.

And netizen popbkin also complained, took a Gucci bag in the Xiu Xiu net, after receiving the courier, when opening, discovered that this Gucci's bag is off the mark, and does not have any document, the result "Cup" has started.

The network has repeatedly said that it is a supplier's problem, which requires popbki to return the fake products first, but refuses to return the goods according to the return process.

Xiu Xiu net customer service said, the customer chooses the refund reason is receives the fake goods, therefore needs to provide the quality inspection certificate to be able to enter the refund procedure, but cannot obtain the proof that the refund appears to be hopeless.