Clothing Shoes And Hat Nets Teach You How To Get Customers' Attention In The Clothing Sales And Service Process.

< p > < a target= "_blank" href= "http://www.91se91.com/" > dress < /a > a target= "_blank" href= "_blank" > shoe > hat net to teach you how to approach customers in service process.

Approaching customers is an important step in store sales, and it is also a very skillful job.

A good grasp will bring a lot of customers, otherwise customers may leave immediately.

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< p > clothing below: a target= "_blank" href= "http://www.91se91.com/" > shoes and hats < /a > net Xiaobian to share with you the experience of getting close to customers: < /p >

< p > < strong > the best time to get close to customers < /strong > /p >

< p > 1. When customers look at a commodity (show interest) < /p >

< p > two. When customers suddenly stop, they say they see "she" at first sight. < /p >

< p > three. When a customer looks carefully at a particular commodity (indicating demand, wants to buy) < /p >

< p > four. When customers look for labels, labels and prices (indicating interest, want to know brand, price, product composition) < /p >

< p > five. When customers look at the product and look around (expressing help seeking guidance) < /p >

< p > six. When customers ask questions voluntarily (indicating customers need help or introduction) < /p >

< p > we should let customers choose freely. It does not mean ignoring customers. Regardless of asking questions, the key is that you need to keep an appropriate distance from customers, follow your customers with your eyes and observe customers.

Once we find the opportunity, we will attack immediately.

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< p > the "three meters principle" means that when customers are three meters away from themselves, they can greet customers, smile and eye contact.

If you do not pay attention to this point and ignore customers, you will lose 3 single businesses a day, if the average is 300 yuan, you will be more than 320 thousand a year.

So I hope all of you here can take the initiative to greet customers.

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< p > now I find many shopping guides like to use "please take a look" instead of "welcome."

As we all know, this "welcome to see" welcome speech just instilled a "look away" subconscious to customers.

Let's talk about the role of the subconscious mind in human psychology.

In the morning, when you wake up and say to yourself, "I am in a good mood today, I am a happy person, so you may be happy all day."

This reflects the role of the unconscious in human beings.

So if you are used to saying "please look at it", please correct your statement immediately.

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< p > > I think you must have this experience. Sometimes when we shop in a store or shopping mall, we will encounter some overly enthusiastic shopping guides. They will greet you in a long way. When you enter her counters, he will follow and follow, and start chattering about their costumes.

As customers, they like to have a relaxed and free shopping environment for their appreciation and selection. Instead of indiscriminate introduction, they will feel an invisible pressure and run away as early as possible.

Therefore, we must avoid "not too enthusiastic".

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When the principle of "P" is grasped and the timing is right, then the next step is how we should approach customers to facilitate pactions.

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< p > < strong > 1, question approaching method < /strong > < /p >

< p > Eg. Hello, what can I do for you? < /p >

< p > this < a target= "_blank" href= "http://www.91se91.com/" > dress < /a > is very suitable for you! < /p >

< p > what size do you wear? < /p >

< p > < strong > two, introducing approach law < /strong > < /p >.

< p > you have a very good view. This is the latest product of our company.

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< p > see customers when they are interested in a product.

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< p > Product Introduction: FAB rule, never say FBI rule < /p >

< p > 1.FEATURE characteristics (brand, style, fabric, color) < /p >

< p > 2.ADVANTANGE advantages (generous, solemn, fashionable) < /p >

< p > 3.BENEFIT benefits (comfort, sweat absorption, coolness) < /p >

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< p > interaction: introduce clothes on your body; introduce your own cell phone (using FAB rule) < /p >.

< p > note: when using this method, do not ask customers for advice.

If the other person answers "no need" or "no trouble", it will create an embarrassing situation.

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< p > strong > three, praise close to law < /strong > < /p >.

< p > praising customers' appearance, temperament and so on in a way of "praising".

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< p > Eg your bag is very special. Where did you buy it? < /p >

< p > you are so energetic today.

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< p > children, long lovely! (with children's customers) < /p >

< p > common saying: a good word is three spring warm; good words always love to hear.

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< p > generally speaking, customers are generally friendly and willing to communicate with you.

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< p > < strong > four, model approaching law < /strong > < /p >.

< p > use product demonstrations to demonstrate the effectiveness of products, and introduce certain language to help customers understand products and products.

The best example is to let customers try them on.

Data show that 68% of the customers will trade after trying.

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< p > points for attention: < /p >

< p > 1. initiative to unbutton a target= "_blank" href= "http://www.91se91.com/", "dress /a" buttons, zippers, shoes and so on.

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< p > 2.. Guide customers to wait outside the fitting room.

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< p > 3. when customers walk out of the fitting room, organize them.

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< p > 4.. To evaluate the effect of trying, be sincere, with exaggerated words and compliments.

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