Netizens Questioned Vip.Com'S False Propaganda: The Purchase Of Cattle Boots With PU System

In the winter of winter, Miss Mo, a netizen in Changsha, bought a pair of vip.com online. Leather boots After receiving the goods, it was found that 379 yuan bought "bootleg boots". Most of the materials were not genuine leather. After contacting the customer service several times, the boot was identified as PU material.

Online shopping: Buffalo boots are not all cowhide.

In December 15th, Miss Mo bought herself a down jacket, a pair of casual pants and a pair of pairs on vip.com's net. Leather boots 。 After receiving the goods on the 20 day, he found that there was something wrong with the material of the boot. As a "shopper", Miss Mo carefully identified and confirmed that "only two pieces of boots and heels are genuine leather, and the other boots are all made of artificial leather PU".

On the morning of the second day, Miss Mo immediately reflected with vip.com customer service. "At first, customer service replied that the material of the boot was Napa PI, and that Napapi was cowhide. I called them many times and finally admitted that they were PU material, Miss Mo said.

Now, the high boots on vip.com website have been sold out, and the product parameters of the page still have "shoe leather cowhide".

Rights protection: like "autumn chrysanthemum lawsuit"

Nearly 400 yuan bought a pair of "PU". leather shoes Miss Mo first thought of returning the goods. According to the regulations of vip.com website, Miss Mo has to bear the freight returned by herself. "I was cheated to buy these boots and returned the goods. According to the vip.com regulations, I have to pay the freight by myself. Is it fair? "Said Miss Mo, angrily.

"Only some of the vamp is cowhide, and the rest is PU artificial leather. I think vip.com website conceals the real information and false propaganda." So Miss Mo, 25, posted the http://315.rednet.cn/ on the red net, hoping to get a refund.

"They didn't even admit that my cell phone and landline had been calling many times, and I had to admit it for a few days. bootleg It's not cowhide. For these shoes, I devote so much time and energy, like autumn chrysanthemums in litigation, how hard it is to argue and defend rights.

Deal with: 50 yuan compensation consumers do not accept

According to Li Zhiyuan, lawyer of Vanward joint law office in Hunan, according to the "footwear product identification" (QB/T2673-2004) and other relevant provisions, Shoe upper The material is simply labeled as "cowhide" which is suspected of misleading consumers, and it also constitutes a false propaganda so that consumers do not have a proper understanding of the quality of products.

Yesterday afternoon, the reporter transferred the matter to vip.com website customer service. The customer service staff admitted that the boot tube material was PU, and said that Miss Mo's complaint about this order was still being processed, and the reply would be made within 24 hours.

About ten minutes later, Miss Mo's family received a phone reply from vip.com's website staff, claiming that the compensation amount was 50 yuan, which was 50 yuan in cash compensation. Miss Mo said she did not accept it and insisted on losing one.

Attachment: "QB-T2673-2004 footwear products logo" (December 14, 2004 People's Republic of China national development and Reform Commission announcement 2004 (No. seventy-fifth) issued, June 1, 2005 implementation)