A Pair Of Shoes Is Brushed With Two Pairs Of Money.

Originally, I bought 480 yuan of shoes by credit card, but I lost 960 yuan when I returned to the check card balance.

Mr. Wang did not expect to buy a shoe.

Mr. Wang recently bought a pair of shoes of 480 yuan at a commercial building in the city, which was paid by credit card.

After the credit card, POS showed that the paction was unsuccessful. Mr. Wang completed the paction by pressing the cashier again.

A few days later, when Mr. Wang inquired about the amount in the card, he found that the paction was two times and the total cost was 960 yuan.

Mr. Wang immediately contacted the merchants and asked for more money to be refunded.

The businessman's reply made Mr. Wang unexpectedly. They asked Mr. Wang to go to the bank himself, and asked Mr. Wang to issue a consumption bill to the bank to prove that he had produced two consumption.

Unfortunately, Mr. Wang himself came to the bank and issued related consumer documents.

He wondered, should the mall return the money?

Unexpectedly, the merchant asked him to go to the bank to issue documents for the paction.

Mr. Wang had to go back to the bank again. The bank did not work. The bank said the documents he asked to issue were commercial secrets, not to be issued.

Mr. Wang had to go back to the shopping mall again, but the shopping center made it clear that the fault was a problem of the bank and had nothing to do with himself. If the bank did not give it, it would not be able to deal with it.

Without consultation, Mr. Wang had to turn to business 12315.

The contact between the business people and the shopping mall learned that, because of the terminal failure of the POS terminal in the shopping mall, the success of the paction became a "failure", causing Mr. Wang to repeat the credit card.

Business believes that even if the bank's system failure caused, but because consumers are in the business of consumption problems, businesses have the responsibility to help consumers coordinate with the banks to solve, businesses should return more money to consumers.

To this end, the commerce and industry department reminds consumers that they should suspend trading behavior when they encounter the correct password input and show that the paction fails when they consume credit cards, and check the account of the bank card to the nearby bank, so as to avoid misleading the trouble caused by misplanning.

Once the money on the card is wrongly delimed, it is necessary to timely contact the merchants with the bank card paction list and shopping list to safeguard their rights.