How Can A Good Boss Solve The Dilemma?

　　 silicon valley It is a very diverse place, for example, in my city, the total population is only 250 thousand people, but it comes from more than 100 countries. With people from different backgrounds, I find an interesting phenomenon: compared with those grown up in the United States, people from the totalitarian countries have a more obvious one-way thinking. On the one hand, many people are engineers background and occupation habits; on the other hand, these people are born in a non black or white system, and are easy to form a one-way thinking of right or wrong. But the real world is not linear. There are no black and white answers to many questions. They are dilemmas and have no unique solution, but can only balance them.

Everyday life is full of dilemmas. For example, we must compete in the work, and at the same time cooperate; all people are equal before the opportunity, but at the same time give the best employees the best return; the customers demand the best quality, but the price should be the lowest. Every job is designed around a dilemma, driven by at least two different indicators. For example, sales should not only sell more land, but also maintain a certain profit margin; procurement can not only reduce prices, but also ensure quality; legal departments can not say everything No, but to ensure legal compliance, while giving business Department enough flexibility. Only when a number of indicators are met, can the work be done.

Dr Yang Yumin, vice president of gene technology (now Roche Pharmaceuticals), said that the dilemma is to avoid the engineer's unique mentality and to solve it through trade-offs. For example, no matter it is to abandon the cost for high quality, or to give up the quality for low cost, your product can not be sold. Similarly, whether you give up your family or work, you are not far away. The dilemma is just like the reverse side of a coin. You can't give up any side. Only balancing can we achieve the best results, whether it's work or life.

In 2003, when I first arrived in Silicon Valley, I was trained for second weeks by the company to win a win-win negotiation. In the beautiful Tahoe lake, five star resorts cost thousands of dollars. At the end of the week's training, the more than 70 year old gentleman said that after a few years, you are doomed to forget all my teaching, but I just want you to remember that everything is like two sides of the coin. After that, he took out the 1977 edition of the $1 large coin, each student sent one, waved goodbye.

Ten years later, most of the contents of the training were given to the old man, but the coin was kept in my wallet for any time to remind the world of the dilemma. These two aspects are always parallel and have their rationality. One way thinking, non black or white, the only index driven solution seems to solve the problem, actually manufacturing problems may be more. HUAWEI This is also the reason why we firmly oppose the "partial optimization without overall benefits" and "people who do not have a global view".

The problems in the supply chain are mostly dilemmas. These problems are difficult to solve, not because of the difficulty of the technical solutions, but the lack of a global mindset. America learning Japan Supply chain Management for more than thirty years, whether JIT or lean production, has reached a very high level. However, in the North American market, American cars can not compete with Japanese cars in terms of quality and cost. The fundamental reason is that they have not learned the win-win mentality of Japanese culture. The three giants in North America are accustomed to single index driven partial optimization, which is not surprising in the competition of chain to chain.