• <abbr id="ck0wi"><source id="ck0wi"></source></abbr>
    <li id="ck0wi"></li>
  • <li id="ck0wi"><dl id="ck0wi"></dl></li><button id="ck0wi"><input id="ck0wi"></input></button>
  • <abbr id="ck0wi"></abbr>
  • <li id="ck0wi"><dl id="ck0wi"></dl></li>
  • Home >

    The Language Skills Of Shopping Shop Guide

    2014/2/14 13:11:00 65

    ShopShopping GuideLanguage Skills

    < p > > remember < a href= > http://www.91se91.com > > Shopping Guide > /a > training. The main points of the tutor are to explain how to deal with the contact between shopping guide and customers. If the customer approached the counter, the salesperson first greeted the customer, the basic politeness is known to all, but sometimes there are some situations, there are three situations: < /p >


    < p > the first situation is that active questioning causes customers' antipathy.

    If the customer approached the counter, the salesperson asked, "what do you want to buy?" the customer not only did not accept the question, but asked the salesperson: "no, no, I can't see it!" both sides were very embarrassed.

    < /p >


    < p > the second situation is: because of busy business or other objective conditions, sometimes the salesperson can not take the initiative to ask every customer.

    < /p >


    < p > the third situation is: some customers only look at the goods, and the salesperson is not.

    Under these circumstances, we need to find a good time to ask questions.

    < /p >


    < p > when customers stop in front of the counter, when customers touch the merchandise or discuss with other customers, when the customer holds the money to the counter, it is a good time for the salesperson to ask the customer.

    Language must be civilized, courteous, sincere and kind.

    Such as: Miss, sir, what do you need?

    If the counter salesperson is sorting out the merchandise, he does not notice the counter coming to the customer. Then the customer shouted to the salesperson, "Miss, take this a target=" _blank "href=" http://www.91se91.com/ "> clothing < /a > bring me over to see.

    The salesperson should immediately put down the finished products and come over and put aside his clothes and ask, "do you wear or wear others?" this question is euphemistic, from passive reply to active questioning, laying the foundation for the smooth progress of the whole service process.

    Be flexible and act according to circumstances.

    The salesperson asked the customer if he could not stare at "Miss, what did you buy?" "Sir, what do you want?"

    < /p >


    < p > we need to do this at the same time: we must act according to circumstances.

    < /p >


    < p > First: to decide the content of interrogation flexibly according to the customers' age, sex and occupation.

    Active questioning can dispel the doubts of customers and quickly understand the purpose of customers, so as to provide the basis for the next service.

    < /p >


    < p > then: our answer: when the guests choose the goods and feel the price is too high, the salesperson has two answers to this question: one is "the price of the product is slightly higher but the quality is good", and the other is "the quality of this product is good, but the price is slightly higher."

    Although the two sentences are reversed only in the order of the time, they give a different impression.

    < /p >


    The two statements before and after P will make customers feel the quality of this product is good, even if the price is high, it is also worth buying.

    Answer the customer's enquiry according to the expression of the customer.

    This means that when the salesperson looks at the customer's response, he answers the customer's inquiries, so as to understand the customer's attitude towards the goods, so as to determine his answer.

    If the customer asks the salesperson, "what color do I wear?" a salesperson's finger says to the customer, "I think the color is very nice. What do you think?" if the customer says, "yes, it is really nice", the salesperson can continue to introduce.

    If the salesperson shows the simple pattern to the customer, the customer will wrinkle his eyebrows without looking at it, and the salesperson should understand that the customer is not satisfied with it. He should show a bright color to the customer, otherwise, he will definitely affect the customer's purchase mood.

    < /p >


    < p > finally: Farewell customers say one or two polite courtesy farewell words to customers who are leaving the counter. It is not merely a polite expression, but rather a rich inner meaning.

    A caring farewell.

    This kind of farewell is for special customers and careless customers.

    For example, the elderly customers are slow in words and deeds, and have a poor memory. When the salesmen send off, they should use a friendly and caring life language, saying, "Grandpa, please take good steps and go slowly on the road!" this farewell language is very consistent with the psychological requirements of the elderly customers from the choice of words and the use of intonation.

    When a careless customer chooses to buy a product to leave, the salesperson should say, "Miss, please pack up the money and get the things ready. Goodbye!" so the customer will think the salesperson's reminders are too prompt to be grateful. < /p >


    < p > a lot of language and art skills. Shopping guide should be applied to different situations. It is not only the expression of polite hospitality, but also the pleasure of sending a href= "http://www.91se91.com/news/index_s.asp" > Customer < /a >, which lays the foundation for the future service and establishes a good social image for the brand of the company.

    < /p >

    • Related reading

    How To Communicate With Customers In Exhibition

    effective communication
    |
    2014/2/14 16:10:00
    56

    Communication Strategies And Methods For Children'S Clothing Shopping Guide

    effective communication
    |
    2014/2/14 16:07:00
    42

    How Can Shoes And Clothing Salesmen Attract Customers When Communicating?

    effective communication
    |
    2014/2/14 13:11:00
    30

    Dress Guide Shopping Should Learn To Praise Customers Sincerely And Appropriately.

    effective communication
    |
    2014/2/14 13:21:00
    36

    How Can Clothing Guide Customers Deal With Customers Easily?

    effective communication
    |
    2014/2/14 13:17:00
    30
    Read the next article

    The Korean Style Is Romantic And Beautiful, And Wears Fan Er.

    The cold winter has finally passed. MM should change the clothes in the wardrobe. The sunny days of spring and autumn are the main theme of this season, and they are also good choices to show the glamour. Many girls like Korean costumes and will learn the dress of Korean dramas. Next, let's take a look.

    主站蜘蛛池模板: 久草网在线视频| 亚洲一级黄色片| eeuss影院www在线观看免费| 精品亚洲aⅴ在线观看| 直接观看黄网站免费视频| 性高朝久久久久久久3小时| 国产热re99久久6国产精品| 人人澡人人澡人人看添欧美| japanese成熟丰满熟妇| 激情偷乱在线观看视频播放| 成年私人影院免费视频网站| 国产五月天在线| 中文精品久久久久国产网站| 美女扒开尿眼让男人桶爽视频| 成年美女黄网站色大免费视频| 啊轻点灬大ji巴黑人太粗| 一本色道久久88综合日韩精品| 香港经典a毛片免费观看看| 日本红怡院亚洲红怡院最新| 国产一区二区三区不卡观| 久久老子午夜精品无码| 鲁啊鲁视频在线精品| 日本三级香港三级国产三级| 国产性夜夜夜春夜夜爽| 亚洲一线产区二线产区精华| 91se在线视频| 无码成人精品区在线观看| 又爽又黄又无遮挡的视频| maya玛雅□一亚洲电影| 精品久久久久久成人AV| 在线观看黄网址| 伊人一伊人色综合网| xxxxx野外性xxxx| 精品一区二区三区在线视频观看| 成人乱码一区二区三区AV| 四虎地址8848最新章节| 丰满少妇作爱视频免费观看| 精品97国产免费人成视频| 国产高清视频一区二区| 亚洲精品无码人妻无码| 亚洲色图15p|