The 100 Million Men'S Boots On TV Are Worn Out In A Month.
< p > < strong > public TV shopping to buy men's boots consumption 198 yuan broken foot < /strong > < /p >
< p > according to Mr. Gao, in the late November, when he saw the advertisement of the men's cotton boots of Yu Jiabao brand from the TV shopping in late November, he made a shopping call on the same day and consumed 198 yuan for ordering one pair.
In December 3rd, Mr. Gao received cotton boots.
< /p >
< p > boots wear less than a month's time. When Mr. Gao walks, he feels pain behind his heel. He takes off a target= "_blank" href= "http://www.91se91.com/" > shoes < /a > and sees that the sole has collapsed and her ankle has been worn away by her shoes.
In addition, Mr. Gao also said the shoe edge had a slight cracking phenomenon, but it was not serious and did not affect the use.
< /p >
< p > January 1st, Mr. Gao reflected the problem to the staff through the daily customer service hotline. The other said that it was now in the holiday season and it was necessary to wait until after the holidays.
Mr. Gao complained about this and complained to the Tianjin network.
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< p > < strong > footwear "three packs": more than 15 days can be asked to repair /strong < < /p >.
< p > according to Mr. Gao's situation, Tianjin network consulted legal experts on this issue.
Lawyers said that consumers can protect their rights in accordance with the three guarantees of footwear.
< /p >
< p > according to the contents of the three package of footwear, the "three package" of footwear of more than 100 yuan (including 100 yuan) is valid for 90 days.
7 days from the date of sale of footwear, serious degumming (except for side seam), quality problems such as cracking, cracking, splitting, splitting, breaking, breaking, pan nitrification, skin fall off, core collapse, nail head protrusion, and web surface rupture have occurred. Consumers may choose to return, replace or repair.
When returning the goods, the seller should withdraw the payment at one time at the invoice price.
< /p >
If the above quality problems arise within 15 days from the date of sale of footwear P, consumers may choose to replace or repair them.
After replacement, the "Three Guarantees" period of validity is recalculated.
< /p >
< p > according to Mr. Gao, the men's boots of < a href= "http://www.91se91.com/news/index_q.asp" > < /a > have exceeded 15 days, and they can be asked to repair them.
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< p > < strong > Customer Service: will actively contact the processing factory: can return goods < /strong > < /p >
< p > January 3rd, the reporter communicated with the customer service hotline on the condition, and the other party said it would contact with it as soon as possible.
On the afternoon of 3 July, Ms. Liu, who was responsible for after-sale sales of jade Jiabao, replied to the Tianjin network, indicating that if the consumer's reflection is true, the manufacturers can return the goods to handle the matter properly.
< /p >
After P was conveyed to the Mr. Gao, Mr. Gao said he could accept it and said he would communicate with the manufacturer again.
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"P > January 4th, Ms. Liu, the manufacturer, replied to Tianjin network again. He said he had contacted with Mr. Gao and promised to return the goods. But Mr. Gao said the quality of the shoes caused a scratch at the ankle.
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< p > at present, the two sides have not reached an agreement on the issue of medical compensation, and it has been suggested that the citizens should carry out < a href= "http://www.91se91.com/news/index_h.asp" > /a > through legal means.
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