Taboo For Face To Face Sales In Ten Languages

If you don't know what you want to avoid, you will fail. If you don't know what you want, you will stagnate. We need to understand "ten taboo" in our conversation: < /p > P.

< p > < strong > avoid arguing < /strong > < /p >.

< p > salesmen communicate with customers when we sell products, not to participate in debates. We must know that arguing with customers can not solve any problems, but will only cause customers' aversion.

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< p > salesmen should first understand that customers have different views and opinions on products, allow people to speak and express different opinions; if you deliberately engage in heated arguments with customers, even if you gain the upper hand and win the victory, customers will be dumb, flushed, and blush. You are happy and happy, but what do you get? It is the loss of customers and the loss of business.

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< p > don't forget your career and your identity.

Taboo argument.

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< p > < strong > avoid asking questions < /strong > < /p >.

< p > when marketing people communicate with customers, they should understand and respect the customers' ideas and opinions. They should know that each person has a strong purpose and can not insist on it. He buys your product, indicating that he has money and needs; he does not buy your product, indicating that he has reasons, and must not question the way to talk with customers.

As the salesperson said, < /p >

< p > 1, why don't you buy? < /p >

< p > 2, why are you prejudiced against our products? < /p >

< p > 3, why do you say this product is not good? < /p >

< p > 4, what reason do you have to say that our company's after-sales service is not in place? < /p >

"P" and so on and so on, using questions or interrogation tone to talk with customers, is a salesperson's bad manners, is not respecting people's reflection, is the most harmful to customers' feelings and self-esteem.

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< p > remember! If you want to win customers' favor and admiration, taboo.

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< p > < strong > avoid order > /strong > < /p >.

< p > when a salesperson talks with a customer, he smiles and shows a little more. He should be kind and gentle. He should speak softly, tone softly, and consult with customers through consultation, consultation or consultation. He must not talk with people through commands and instructions.

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< p > people are expensive, self aware and self explanatory. To clearly understand your status in the minds of customers, you need to always remember that one is that you are not the leader and superior of customers, you have no right to dictate or instruct customers, you are just a salesman.

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< p > < strong > avoid showing off < /strong > < /p >.

When communicating with customers and talking about themselves, we should introduce ourselves in a realistic way and praise it slightly. We must never forget ourselves, blow our own trumpet and show off our own origins, knowledge, wealth, status, performance and income, etc., P.

This will cause the estrangement and distance between the two sides artificially.

You know, between people, heads and heads are the nearest, but pockets and pockets are the furthest. If you show off your income again and again three times, the other side will feel that you sell products to me to earn my money, not to provide services for me.

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< p > remember your wealth is your personal; your status is your unit, temporary; and your service attitude and quality of service, but it belongs to your customers, eternal.

You are always a service person in front of customers.

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< p > < strong > avoid direct white > /strong > /p >

< p > > a href= "http://www.91se91.com/news/index_c.asp" > salesperson < /a > to master the art of communicating with people, customers are thousands of thousands and thousands of different people. There are groups of different classes and groups. Their knowledge and opinions are different.

When we communicate with him, if we find that he is wrong in his understanding, do not point out that he is neither right nor wrong. Generally speaking, people are most ashamed of being embarrassed and embarrassed in public.

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< p > Kant once said, "the greatest insult to a man is to say he is stupid; the greatest insult to a woman is to say that she is ugly."

We must see the object of conversation, do something with words, and use language to grasp the skills of conversation, the art of communication, and euphemistic advice.

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< p > < strong > avoid criticism < /strong > < /p >.

< p > when we communicate with customers, if we find that there are some shortcomings in him, we should not criticize and educate him face to face, not to accuse him loudly.

We need to know that criticism and accusation can not solve any problem, but only invite each other's resentment and resentment.

If you want to talk with others, you should use more thank-you and compliments. If you want to praise more or criticize less, you should master the scale of praise and the proportion of criticism.

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< p > < strong > avoid professional < /strong > < /p >.

< p > < < a href= > http://www.91se91.com/news/index_c.asp > Sales > /a > do not use professional terminology, because each profession has certain particularity. Professional terms can highlight your professional career, but if customers can not understand, there is no difference between cheating and cheating.

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< p > < strong > avoid monologue < /strong > < /p >.

The conversation between < p > and < a href= "http://www.91se91.com/news/index_c.asp" > Customer < /a > is the process of communicating with customers. This communication is two-way.

Not only do we have to speak, but we also need to encourage others to speak. Through his words, we can understand the basic personal conditions of customers, such as: work, income, preferences, investments, spouses, children, family situations and so on. Two-way communication is an effective tool to understand each other.

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< p > if you have a strong desire to express yourself, you will be able to speak up, chatter, spit and speak with your mouth open. You will only be able to breathe freely and quickly, completely ignoring the reaction of the other person. The result will only make the other person resentment and disgust.

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< p > here, I would like to say that when you communicate with customers, if your speaking time is equal to or greater than that of your customers, you are more likely to fail.

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< p > < strong > avoid cold talk < /strong > < /p >.

< p > conversation with customers, attitude must be enthusiastic, language must be sincere, speech and behavior must show true feelings, be enthusiastic, bold, sincere and sincere.

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< p > the saying goes: "the heart is moved, and the emotion is the first." this kind of "sentiment" is the true feelings of salesmen. Only when you use your true feelings can you get the sympathetic feelings of the other party.

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< p > in conversation, cold talk will inevitably bring about a cold field, and the cold field will inevitably bring about business, and taboo cold talk.

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< p > < strong > avoid stiff, < /strong > /p >

< p > salesmen have a loud voice and beautiful language when speaking to customers. They should be cadence, rhythm, voice, and voice.

It should be vivid, colorful, lively and lively.

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< p > we must avoid speaking without high and low speed, without rhythm and pause, stiff and dull, without vigor and vitality.

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