Business Etiquette: Five Ceremonies For New People

Telephone etiquette

When you answer the phone, the company you represent is not an individual, so you should not only speak in a civilized and moderate tone, but also let the other person feel your smile.

At the same time, don't forget that every important phone calls have to make detailed telephone records, including the time to call, the telephone company and contacts, the content of the call, etc., so as to lay a good foundation for future business development.

When visitors come to visit, you should take the initiative to get up from your seat, lead guests into the reception hall or public reception area, and bring drinks to them. If you are talking in your seats, you should pay attention to not too loud noise, so as not to affect the colleagues around you.

Remember, always smiling.

When delivering your business card, you use two thumbs and forefinger to hold the business card, so that the text faces the other side. When you pick up your business card, you should use both hands, and read the contents carefully.

If you talk with your partner next time, don't put away your business card, you should put it on the table, and promise not to be pressed by anything else, which will make the other person feel that you value him very much.

When attending a meeting, you should exchange business cards before or after the meeting, and do not exchange cards with others without permission.

The etiquette introduced is generous in behavior.

The principle of introduction is to introduce a low grade to a high rank; introduce the young to the senior, introduce the unmarried to married, introduce the male to the female, introduce the native to the foreigner.

Handshake etiquette

A pleasant handshake is firm and forceful. This can show your confidence and enthusiasm, but it should not be too forceful and not too long for a few seconds.

If your hand is dirty or cool or you have water and sweat, it is not appropriate to shake hands with a person, as long as it is possible to explain the reason why you do not shake hands.

Ladies should shake hands with each other and do not wear gloves to shake hands.

Also, don't shake hands with others when chewing gum.