Salesperson Selling Skills: How To Make Customers Spend Money Happily
I believe that no one is willing to spend money to buy unhappiness. Every customer wants to meet a salesperson who is considerate and intimate, so that he can not only buy the needed products, but also get good mood in the process of consumption.
Therefore, sales staff must pay attention to the emotional experience of customers in the purchase process, so that they can get enough sense of happiness and even happiness.
How can we make customers spend money happily? In fact, it depends to a great extent on whether salesmen can speak or not.
Customer
Communicate.
Communication is not simply to talk, but to learn to empathy, to experience the joy and sorrow of customers, so that customers can enjoy the pleasure of shopping, rather than the pain of spending money.
If customers feel happy in the process of buying products, signing the bill is not a problem.
Specifically, we can use the following 3 ways to make customers spend money happily.
1. more recognition of customers
Everyone wants to be recognized and praised by others, and customers are no exception.
Therefore, the salesperson can praise the customers' advantages from time to time and make them happy.
Of course, praise is not flattery, salesmen praise the language should be appropriate, do not let customers resentment.
2. emphasize that products are suitable for customers.
Common saying
Said: "the sword is matched with the hero, the red powder gives the beautiful woman."
While introducing the superiority of products, salesmen can appropriately elevate the identity of customers, praise their customers' taste, and emphasize to their customers that "only you are qualified to have such a good product". I believe this will surely impress customers.
3. render the pleasure of the customer after the purchase of the product
Salesmen can benefit from customers' purchase of products, and help customers imagine their envy after their products, so as to satisfy their customers' vanity and let customers feel the joy of buying products.
proposal
Salesmen should not be able to belittle them, but not expose their shortcomings.
We should emphasize that our products are most suitable for the use of "high level consumers" like him, instilling the superiority of products to customers, so that our products are more likely to be accepted by customers.
The heart of vanity is common to all people, and salesmen can properly satisfy their customers' vanity through language.
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