Eight Criteria For Excellent Supervision And Management

Supervision and management is an important part of enterprise management, and it is the management of grass-roots units.

The theory, principles and methods of supervisory management are consistent with management science, and the contents are basically similar.

The reason why supervisory management has been highly valued and broken down from management and has become a subject of study is that supervision management has a special important position in practical work.

Criterion 1:

Victory;

Rule 2: pursue excellence.

Rule 3: a positive attitude;

Rule 4: communication has no limits;

Rule 5: host by oneself;

Rule 6: in the customer side;

Criteria 7: clear objectives;

Rule 8: do the right thing in the right way;

The supervisor's management is designed and formulated according to the characteristics of the supervision department, including planning management, operation process, confidentiality and assessment. The following is a guide for the management of the supervision personnel designed by a consultant for a client.

1) the work of supervisors at all levels should be targeted and planned, and annual work plans, quarterly work plans and monthly work plans should be submitted to superiors on a regular basis.

2)

Inspection or unannounced visits must be conducted strictly in accordance with the supervision process. During the process of inspection or unannounced visits, the relevant supervision forms must be completed according to the relevant operating standards.

3) in order to objectively evaluate the store, and embody the fair and just work principle, the supervisor should do a good job of keeping secret of the trip.

No matter whether they are in front of the shop or in the inspection shop, they must not disclose their journeys to anyone except the inspector and the responsible person.

4) every month after the end of the tour, it can be reimbursed, fill in the expense reimbursement voucher, paste all the travel notes, and write the starting and ending place and the signature of the reimbursement on all the bills, and refer to the relevant financial system.

5) abide by the rules and regulations of the company;

6) supervise the monthly visit to the regional chain store for more than 200 days to keep the store information smooth and timely.

7) in every quarter

At the end of the year, the performance of the supervisor must be evaluated through self assessment, colleague evaluation and chain store comprehensive evaluation.

8) after completing the trip to the company, it is necessary to fill out the relevant supervision form, and report to the relevant departments and the relevant personnel to coordinate and solve the problems found in the business trip.

9) problems that cannot be solved in a timely manner should be explained to the department heads, chain stores and affiliate customers.