Wish Strictly Controls The Delivery Time Of Goods, And The Merchant Has To Take 50% Of The Refund.

The delivery time is long, and the instability of delivery time is always affecting. Cross-border electricity supplier Development. In order to speed up and increase efficiency of the increasingly cross-border e-commerce business, multiple and stable cross-border logistics is an important node.

In this regard, Wish said that the rapid arrival time for Wish to provide consumers with a good shopping experience is very necessary. At present, most of the merchants on the platform have been working very hard to deliver the goods to customers in a reasonable time. However, a small number of merchants still fail to meet such requirements, which seriously affects the reputation of the entire platform. For this reason, Wish The relevant penalty regulations have been updated. Since November 6th, if the merchant has not been confirmed to the customer in the days following the receipt of the order (according to the different requirements of the different countries), the merchant will bear a 50% refund if the return occurs in this case.

Wish told reporters that the platform requires merchants to send the goods to the destination country within the specified time. The specific time requirements are as follows: the United States (24 days), France (24 days), the United Kingdom (24 days), Italy (36 days), Australia (20 days), Canada (29 days), Spain (28 days), Brazil (51 days), Mexico (42 days), Switzerland (24 days), Germany (31 days), Denmark (31 days), Japan (SKY), Sweden (Chile), Chile (Tian Tian), Ireland (Tian Tian), Turkey (Tian Tian), Norway (Tian Tian), Belgium (Tian Tian), Portugal (Tian Tian), Finland (Tian Tian) and Poland (Tian Tian).

For example, the seller has an order from the United States. The cost of the product is 20 US dollars and the shipping cost is 20 US dollars. The Wish platform must be put in 24 days. Suppose that the seller has made the investment within the specified time, but the buyer asked for a refund and claimed that he did not receive the goods. Then the seller did not need to take the refund. If the time exceeded the designated time, the seller would have to bear 50% of the total amount, that is, $20; if the seller provided the odd number with the specified time, but the information could not be confirmed with the odd number, if the seller required to return the goods after the specified time, because the delivery time was too long, the seller would have to bear all the refund, because this is the same as providing the false odd number.

In response, many sellers responded to reporters. The way they shipped on the Wish platform was mainly postal packets. According to the current schedule of Wish, 80% of the Chinese postal packets could not meet this requirement.

"As we all know, the main contents of the China Post package are the cross-border electricity consumer groups for Russia, and the shopping habits of the consumers in the country are more inclined to find products of high quality and low price, and they are not very concerned about the length of delivery. As long as sellers can send goods to their hands within the promised time, even if you promise 45 days or even longer, they will not care much about it. Obviously, the platform has promulgated the time limit regulation, will affect many sellers in the logistics channel's re selection. A Wish seller told reporters.

Another Wish seller selling electronic products said that he mainly chose the delivery of international E mail. In general, 8 working days could be put in place, the longest more than 20 days, and the shortest 3 days worked, so the timing limit of the Wish platform had little impact on him. But he also said that other electronic business platform South American market The time limit is relatively relaxed, and the longest can reach 90 days. Therefore, the Wish platform stipulates that the 51 day is really a challenge for some sellers who can not send them by E mail.