The Secret Of Not Wanting To Lose Customers On Business

1, you must be with your customers.

And in the process of communication, let him know the resources of your company in real time and make use of them. Instead of exaggerating, you can never do anything you can't do. Your tone is not expecting but expecting.

Business is the needs of the two sides, is negotiated, not seeking success, mentality must be correct, not to be anxious for success, it is necessary to succeed.

2, when you communicate with your customers, let him know that you are very professional. He thinks you have the ability to help him to do things well. He also predicts that you can help him solve any problems and troubles in future cooperation, instead of asking him what he should do. And you will constantly think of the difficulties that he may encounter in the course of operation and he did not think of it.

Measures, he thinks you are more professional than him, so he is very relieved.

Why is there no cooperation? How much is he? Where is the price of the benchmark? Where must he have the price analysis? It must be a reasonable price. When he regularly compares three goods, he always feels that your price is very real, even if it is a little bit higher than others, and never profits. You must be thinking from a long-term strategic perspective instead of a short-term behavior. Firmly holding a solid customer to provide you with long-term benefits is a win-win strategy. When the market price fluctuate frequently, you occasionally assume the part that you can not afford to rise, but you can also afford it. He is grateful to you from your heart that you are generous and not solely for the sake of the company's profit. 3, you and your customers have the basis of mutual understanding, quotation is a very important link, you must have done an investigation and research for this client: who should cooperate with the front?

4, in communication, you must be

In the name, instead of joining a lot of personal names to communicate, let him feel that you are relying on the strength of the company in cooperation with his company, he has a sense of security.

Of course, there are some personal feelings, such as mutual concern for health problems, learning problems, birthday wishes, holiday greetings and so on.

5, you certainly do not want him to always give you orders, but regularly and actively contact him, talk about the operation of the previous situation, report some problems he did not think of, but you have already solved the problems for him, he will feel that you are very cordial, you are very humane, you are very responsible, and he will always tilt the orders to you continuously. If he is not the boss, he will also think about finding a partner who is trustworthy like you, is a good pcript that he can work with his boss, because customers also need to consider the stability and reliability of cooperation in the long run.

Psychology is the same, absolutely not wishful thinking.

6, when your customers ask you some specific questions, you must be very quick, very friendly, and very friendly to answer for him. It is absolutely not ambiguous or ambiguous.

7, some people think that customers are eating, drinking and drinking. In fact, it is not the most important thing to cooperate with customers. It is the most important thing to be smooth and smooth. This requires us to have foresight, difficulty in operation and accuracy in risk control.

If you can do the customer in order to thank you, in order to thank you, in turn, even invite you to drink a cup of tea, eat a meal.

The customer is dependent on you, needs and respects each other. That is the real success.