HSF Hey Customer Electronic Business Platform Is Now Open To The Store.

Hey, the main products on the passenger line platform are still fresh and imported foods. They also include grain, oil, mother and baby, jewelry, shoes and hats, bags, outdoors, home appliances, home and so on.

From the page layout point of view, hey customer electronic business platform seems to have not reflected too much difference, and the website is still in trial operation construction, many commodity details page is empty, or shows the shortage state.

However, in the distribution and payment system, it has fully played the advantage of the "off line" shop, such as WeChat payment and self promotion.

According to the description of HSF hay guest, hey customer line provides the service of picking up and checking goods. When the customer submits the order, he chooses the "self mention" and chooses the nearest hey inn. After the goods are delivered to the hey Inn, the system will automatically inform the customer to pick up the goods and check the goods in the form of SMS.

At the same time, in order to win over users, hey customers take their own services and offer various preferential services, such as the first reduction of 2 yuan for self sent parts, 2 yuan for electronic tickets, etc.

And pass

The purchase orders on the online platform will enjoy the same treatment as SF shipment, that is, the distribution information of the order will be controlled at any time.

Before delivery, users will be notified by SMS, including order number, distribution information, etc.

In order to facilitate the use of payment, in addition to the PC end online payment, Alipay or WeChat App client can also be used to complete the payment with the help of the two-dimensional code scanning function.

In addition, if

You can choose cash or POS to purchase goods that are purchased from entities or virtual exhibits at Hakka stores.

According to the understanding of the billion power network, Shun Feng, a Hayes customer, was born in 2014. In the innovation of zero inventories and virtual exhibitions, the industry is really on the bright side.

After opening 518 stores in one breath in May this year, it continues to expand.

Up to now, SF has 160 cities in the world, a total of 2232 stores.

However, due to the fact that it is hard to see the actual gains in the short term, the outside world is also mixed about hay customers.

Many media have exposed the problem of too cold and scarce tourist resources through the way of on-the-spot experience.

In this regard, Wang Wei, President of Shun Feng, has different people's judgement.

"B2C is the future development direction of the market, and the original business advantage of SF is B2B and B2C is a new business area for SF."

It shows that B2C is very different from B2B in terms of service objects, service standards, service hours and so on. The layout of "Hey customers" is just to explore a better service mode for C customers.

At present, the business model of "Hey guest" is not perfect enough, so it needs continuous improvement and improvement.

Is it the choice to wait for the business model to mature, then to build a store, or to build a shop before groping for the business mode? "

Wang Weitan accepts that different regions and different groups have different consumption habits. Therefore, the "Hakka" business model should not be unified throughout the whole country. It should be adjusted according to the lifestyle and consumption habits of the community consumers.