The Best Selling Skill Of A Salesperson Is Recognition And Praise.
The first thing to remember is
customer
It is always right. This is to say that what customers say is purposeful and reason. Standing in the position of customers, it is right to start from the customer's starting point.
Communicate
The final goal is to reach agreement.
The biggest difference between sales and war is that in the sales process, we do not want to win wars, but to conclude pactions.
Human behavior experts tell us: in this world, how do you treat others, how others will treat you, you definitely agree with others, others will easily agree with you.
If you object to others, customers will naturally oppose you.
Therefore, we must be good at using affirmation.
Identification skills
。
The second is to remember.
The top salesperson told us that in the process of communication, it is best not to deny the customers' opinions easily. Even if the other person is picking holes, you should let him finish talking, and recognize him, so that he feels that you are his confidant, so that he likes you and trusts you.
In this way, you can easily convince the other person, at least this way will not give people the feeling of being unreasonable, and it is easier to master each other's emotions.
When facing a very picky customer, it is best to listen to him quietly. After he has finished speaking, he will express his opinion on the basis of his opinion, so that you can easily get the result you want.
The third is to remember.
8 golden sentences commonly used in affirming others' approval.
1. you ask this question very well.
2. you speak very well.
3. I understand your mood.
4. I know what you mean.
5. I agree with you.
6. I respect your thoughts.
7. thank you for your comments and suggestions.
8. I know you do it for me!
The fourth is to remember.
Praise is the most effective way to narrow the distance between you and your customers. What do you think is the key to praising the most effective and compliment? Compliments should be sincere, seize the customers' glitters and apply the principles of concrete, indirect and timely.
1., praise him sincerely and sincerely.
2. compliment each other on the bright spot.
3. praise him for a specific place.
4. use indirect compliments (praise of people or things associated with him).
5. borrow the compliments of the third. He doesn't sound embarrassed. He will not only thank you, but also thank you for the person you borrowed, better than what you said directly.
6. timely praise
7. the most classical four sentences in praise.
You are not very simple. I admire you very much. I admire you very much.
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