Aviation Enterprises To Regulate Small Agents Or Promote Regular Travel Companies Good

The main source of income of airline tickets agents is the sales commission of airline tickets from airlines. Every ticket purchased by consumers from the market will have about 3% of the cost of each airline ticket returned to the airline ticket agent.

It is understood that, if there is no lower commission, if we want to maintain the basic operation of a staff member in the 10 person airline ticket agent, the average monthly ticket quantity should be 2000 pieces in order to achieve a profit and loss balance.

In recent two years, the regulation and regulation of air ticket agents by civil aviation related agencies has never stopped.

The East China Sea and Hainan Airlines "on the specification of the order of the internet ticket sales notice" almost broke a small agent's way of making money.

According to the survey, illegal sale of "unconventional" air tickets is another common method for small agents to increase their income.

Most of these tickets come from three party agreement prices, mileage points, exchange tickets, free tickets, airline family members' tickets, team tickets and so on.

These operations have seriously affected the channel price system of airlines.

The industry is worried that as profit margins are constantly compressed, in order to make up for the income gap, small agents will be more likely to operate irregularities.

In recent years, the media noticed that the illegal operation of the Internet in the disguised form of taxes and fees in international airline tickets has been given a clever way to avoid cheating on online shopping tickets. In fact, it reflects the self-protection tactics of small agents who face profit compression.

In addition to general irregularities, it is understood that compared with individual ticket holders, corporate customers are less sensitive to ticket prices, and agents have more opportunities to handle them.

For example, "half off tickets ten percent off sales, discount tickets sold at full price is a common trick used by many small agents."

According to the insiders who do not want to be named, they broke the news that the passengers did not know the discount information of the tickets in real time when the tickets were ticketing. Besides, the same plane might also have different discount seats. Some agents would deliberately raise the price of the ticket, or after the consumers received the ticket confirmation information and paid the money, they would change the low discount ticket to a high discount and eat the difference.

Liu Xiexie, the head of Ctrip business travel market, said that many times the company would consider the convenience of returning the ticket to choose the full price ticket, but some irregular agents would choose to "gamble" and secretly return the full price ticket of the customer to revise the low discount special ticket for the same flight to earn the difference.

The eventual result is that the company's customers may not be able to change their contracts normally, thus increasing the cost of flight.

The formal agent or professional travel management company will never violate the rules. Instead, they will try to help the company get the agreement price, and get certain price concessions while meeting the needs of the enterprises.

In addition, a number of business leaders also told reporters that they had encountered the phenomenon of agents' false tickets.

"Some agents will ask for a portion of the money in advance, and then collect the bill regularly."

Because of the lack of control, the agency can not be aware of falsifying one or two tickets in the bill.

With the Air Services Division

The importance of illegal agents, the price of manipulation and the price of tricky space will also be increasingly limited.

Airlines remind passengers to select airline official website or regular agency when booking tickets, and carefully check their booking and price after booking tickets.

For company customers, more formal agents should be chosen.

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It is understood that

The idea has been in the developed countries for a long time. Apart from booking airline tickets for employees on business trips, it is more important to assume control responsibilities.

Professional travel management companies do not take the return of air service as the main profit point, but provide more valuable management and control services for the enterprises to get their income.

Liu Xiexie, director of Ctrip business travel market, told reporters that in the short term, the Secretary of the shipping division will have some impact on the income of professional travel management companies, but the impact will not be great. In the long run, whether it is to reduce the commission or to rectify the order, these will bring positive benefits to the industry and regular companies.

For small and medium-sized airline agents who rely solely on agency fees, if they do not seek a breakthrough in the regular profit model, they will soon face severe survival problems.