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    Several Tips For Telephone To Attract Customers

    2015/1/26 15:55:00 16

    TelephoneCustomerSkills

    1, when the other party answers the phone, ask, "is X total?" verify its identity.

    2, followed by the cold talk: "it's an honor to talk to you."

    Or "thank you for answering my phone."

    Let the other person feel that you are in urgent need of finding him.

    3, next

    Direct statement

    Your intention.

    It should be concise and concise, and involve the business concerns of the other side, and at the same time prove that you have the ability to solve it.

    4, give name.

    Only when you say your intentions and establish a good reputation can you name your name.

    5.

    Raise questions

    stay

    Telephone

    In the last few seconds, I asked the executive a question.

    The question should lead the dialogue to the next definite goal and propose a time limit.

    For example, "X, before the end of this month, how can we quickly know if our plan is getting more attention from you and your team?"

    6, when expressing your intentions, you should not let the other person feel that you are a salesperson trying to complete the sales target, but should act like a "like-minded leader who knows how and when to establish business relations".

    Related links:

    Telemarketing has always been a good marketing channel, but there are still some tricks to get customers to pick up your phone and to facilitate pactions.

    Set the time expectation, "can you spare 3 minutes? I really need your help."

    Now I know it will not be 3 minutes, but I also know that I can tell telemarketing that I am busy now, I will contact again later, or I can tell the telephone sales that we must finish the call now.

    Take the initiative to contact each other again, and very soon every time the call begins, "I am..."

    When I think of you. "

    Then there is a short story, which allows listeners to enter the scene of telemarketing.

    Give and sell before asking for a gift to the listener's spirit. "Something you said before, I kept it in my mind, you said..."

    Praise and sincere praise are always a favorite gift.

    Know exactly what you want - here's how telemarketing can achieve its goals.

    "I'm trying to figure out what to do.

    I can do that, or I can do that, or do that, "and then the question will turn to" what do you think I should do? "This question is usually very specific, and it is chosen in a variety of options.

    Listeners may also offer some options beyond the options given by sales.

    Thank you, then hang up - "that's exactly what I need.

    Thank you for answering the phone.

    You really helped. "

    End the phone.

    Such telemarketing is simple and effective.

    Senior managers, busy buyers and your bosses all want to receive such sales calls because they know what they will get and they like it.


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