Excellent General Mobilization To Prepare For Double Eleven
Just entered November.
Online retailers
All of them have pulled up the banner of "double 11" and urged them to do all their work.
This year, the major electricity providers started deploying ahead of schedule. After the National Day holiday, they began to release the strategy of double 11. From the leading shoe and clothing businesses in China, they learned that this year's double 11 will focus on improving user shopping experience and setting up a "double 11" working group in addition to the traditional low price.
Operate
The interface between customer service, payment, logistics and so on was set up respectively. During the double eleven period, 8 hours and 24 hours working system was arranged, and the special person docking was arranged.
This year's double 11 has been upgraded in an all-round way. Globalization will be the most important theme this year and the next few years. The Seoul branch will also join the double eleven promotions this year.
According to the latest forecast of the State Post Office, the total volume of express delivery will reach 760 million.
In order to ensure that the order of double 11 can be delivered to the customers in time and accurately, the cooperation between express delivery companies with strong regional capabilities in logistics and distribution has been reached in the early September with Shun Feng, EMS, Tantong, Zhong Tong.
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And other courier companies to prepare plans, equipped with full-time distribution merchandiser, special deployment, material preparation and vehicle preparation, and sign a cooperation agreement, to ensure the first time to send excellent purchase orders.
In this year's logistics preparation work, not only has more than 1000 people been sent to the warehouse to do support work, but a month ago, pre job training has been launched, and large quantities of advanced hardware have been purchased and leased to ensure that customers can deliver goods in time within 1-2 working days.
At the same time, three logistics centers in Beijing, Shanghai and Shenzhen will pre seal 600 thousand packages, speed up the delivery efficiency on the 11 day, and launch emergency delivery channels to ensure that the parcel is not backlog in the warehouse.
In addition, it has more than 300 customer service teams for the pre sale and after-sales service consultation during the double 11 period, and retraining all the customer service personnel to ensure that the information is conveyed to customers quickly and correctly.
Statistics show that in 2014, double 11 days, excellent purchase and BELLE electric business network sales received a total of 256951 orders, sales reached 97 million 230 thousand yuan, 269456 pieces of merchandise sales.
As a vertical platform for BELLE shoes, the excellent purchase network has made many adjustments in product categories in recent years. On the basis of the existing 9 categories, the products are gradually enriched. In July of this year, the online shopping center of Seoul was launched, and the authorized cooperation of the 6 Korean apparel brands was achieved.
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