How To Get Customers' Hearts Quickly?

In fact, don't think how difficult it is to have a high level of inquiry.

Follow.

Next, I'll summarize for you.

Open questions usually contain some words, such as: when, when you are with people, what matters, or why, how you feel, and so on, including those words, people generally do not refuse to answer, nor do you answer them in simple words.

Selling clothes is just like falling in love.

Like chasing girls, you have to use a little bit of thought to make others feel a little different and succeed.

When asked, try to put forward some "open" questions. This problem is characterized by not letting customers answer with simple yes or no. The effect is to encourage customers to communicate with you and express their intentions clearly.

For example, if an old customer of yours comes, don't you say, "look at the new autumn products?"

How do you feel about clothes and so on? These can open up the customer's talker.

In contrast, the first question is that the customer will be guided to answer a simple affirmative negation, and the conversation will end. If we want to control the situation, we need to find another new topic. If such simple questions and answers are asked, more questions will inevitably cause customers' antipathy.

The second question will be a lot easier and more relaxed. It can make the customer feel that you still have an impression on her, and you can continue to communicate. You can also draw on other questions from the customers' answers.

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There are many shopkeepers or shop assistants, who are particularly unstable when facing big customers, especially when guests have picked several clothes.

One is because of excitement, the two is fear of poor care.

At the same time, there was little satisfaction in the mind, and I felt that I had sold several pieces, and I dare not introduce more, afraid that the guests would be disgusted, and even to the last one.

Therefore, they lost their previous positions, everything was echoed, and the attack intensity was reduced, which resulted in the termination of sales.

When you know this is a big customer, you should not be too enthusiastic and eager to introduce.

If you have a partner to accompany you, you need to ask her partner's advice from time to time when she is shopping, and try to build a consensus with her. When she feels very respected, vanity will make her naturally work hard to make free sales for you.

However, when you meet a different person, you can always sing a different tune with you. You can still use the color, but you have to master the heat and the sense of propriety. You'd better not put your weight down, or you will basically lose it.

For example, a couple of dialogues.

Big guest: how? Is it good?

We answered: Yes, it is very suitable for your temperament and figure.

Big customer asks friends: is it good? Friend answer: Well, general! Or ugly.

(in fact, it is very nice) the big guest thought it could be said: I think the skirt is very beautiful. At this point, you don't need to pay attention to her partner's words, nor do you need to refute.

Direct answer: Yes, you are right! This skirt is characterized by its hem and its waist design.

The guest replied, yes, I think it looks very beautiful on the waist, but I think it's the same on the top.

We answer: like us, the waist is not very thin person is to pay attention to waist design! Like this skirt just happened to do this, do you see it yourself?

The big customer asks the companion again: is it nice?

My companion replied, "I don't like it!" anyway, I don't like it! You can't look at her companion with anger and smile, then tell the big customer: she may not like this style. This person's style is very far away, the key is to see whether you like it or not.

At the same time, she stared at her companion with questions and asked her, "do you think so?"

Most of her answers are: Well, that's also true.

Look at yourself.

You can continue to focus your attention on the big customers (remember to look at her eyes), others' words are only reference. If she likes to say it, it will only show that the dress is her favorite style, and it doesn't necessarily mean that she likes it for you, because the style is different! You have to buy what you like.